Administrative Assistant / Receptionist

McCarthy, Burgess & Wolff, the nation’s leader in debt recovery, is seeking a Receptionist / General Office Administrator to join our team at our Bedford Heights location. This is an entry‑level opportunity with a stable, growing organization and is ideal for someone who enjoys organization, structure, and working in a professional office environment.

What You'll Do

• Answer and route a high volume of inbound calls professionally
• Handle front desk reception and greet visitors
• Sort, open, and distribute incoming mail; prepare outgoing mail
• Scan, fax, and file documents accurately
• Perform routine data entry and general office support tasks
• Escort vendors and visitors as needed
• Comply with FDCPA and applicable ISO policies

What We’re Looking For

• Basic Microsoft Office skills (Word, Outlook, Excel)
• Strong attention to detail and organizational skills
• Ability to handle repetitive tasks with accuracy
• Clear speaking voice and professional phone presence
• Ability to multitask in a structured, fast‑paced office

Why Join MB&W

• Entry‑level opportunity with room for growth
• Stable, established company with a strong industry reputation
• Professional office environment

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you a Military Spouse or were you referred to this position by the Military Spouse Employment Program?

Ability to Commute:

• Bedford, OH 44146 (Required)

Work Location: In person