Administrative Assistant – Recovery & Claims Services

Location: Rochester, MN (Hybrid – 50% onsite, 50% remote)
Contract Duration: 12 Months (03/16/2026 – 03/15/2027)
Work Schedule: 40 Hours/Week | Monday–Friday | 8:00 AM–5:00 PM (Flexible 30- or 60-minute lunch option)
Equipment: Company-provided

Position Overview

The Administrative Assistant supports Recovery and Claims Services operations by serving as a departmental resource responsible for call center support and a broad range of administrative and clerical functions. This role requires strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Manage inbound call center telephone calls
• Process incoming mail and faxes
• Perform data entry and triage of forms and reports
• File legal documentation and establish new cases
• Route incoming documentation and correspondence appropriately
• Process authorizations related to employee leave benefits and accommodations
• Draft and transcribe correspondence and documents
• Maintain calendars, schedule meetings, and coordinate travel arrangements
• Prepare reports, meeting agendas, minutes, and presentation materials
• Process travel and professional expense reimbursements
• Maintain electronic files, databases, spreadsheets, and departmental records
• Support departmental projects and operational activities
• Serve as a resource and mentor to team members when needed

Required Qualifications

• Associate degree or diploma in Administrative Assistant/Secretarial Studies OR minimum two (2) years of relevant administrative experience
• Strong grammar, punctuation, and professional written communication skills
• Proficiency in Microsoft Office and standard office equipment (computer, printer, phone systems, copier/fax, etc.)
• Ability to prioritize and manage multiple tasks simultaneously
• Strong organizational, interpersonal, and customer service skills
• High attention to detail with strong decision-making and follow-through
• Ability to adapt to a dynamic work environment
• Typing speed of 60 WPM preferred
• Experience with clerical and secretarial software preferred

Job Type: Contract

Pay: $16.00 - $21.00 per hour

Expected hours: 40 per week

Location:

• Rochester, MN 55901 (Required)

Work Location: In person