Job Description:
We are seeking an Administrative Assistant to join our fast-paced title company in Philadelphia, PA. The ideal candidate must have some sort of experience working in a title company and have some general knowledge on how a title company functions. This role is critical to supporting operations, ensuring that the office runs smoothly, and assisting in both daily tasks around the office.
Administrative Assistance Duties:
- Greet clients and visitors in a professional, friendly manner
- Answer, route phone calls, and answer emails efficiently
- Schedule closings and coordinate documentation with all parties
- Maintain a neat, clean, and organized settlement office/ front desk
- Handle incoming/outgoing mail, deliveries, and certified packages
- Assist with file organization, scanning, and digital filing
- Assist title officers, processors with document preparation, and file management
- Order request, track payoffs, tax certifications, municipal lien letters, and HOA documents
- Review title commitments and assist in clearing title issues
- Utilize our underwriting program for ordering and reviewing title searches
- Enter and maintain file data using our programs
- Communicate with lenders, real estate agents, attorneys, and clients regarding file status
- Provide excellent customer service with timely and accurate responses
Requirements:
- Bilingual in Spanish and English (Required)
- Must have general knowledge on title companies and their duties in proving a clear title
- Excellent communication and organizational skills
- Ability to multitask and prioritize in a deadline-driven environment
- Detail-oriented and comfortable handling sensitive documents
- Proficiency with Microsoft Office (Word and Outlook)
- Knowledge of title processing
- Must work in-person only (NO REMOTE OPTION)
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
Language:
Work Location: In person