Administrative Assistant/Dispatch

Job Summary
We are seeking a dynamic and organized Administrative Assistant/Dispatch to join our team! In this vital role, you will serve as the first point of contact for our office, managing calls, and coordinating dispatch activities. Your proactive approach will ensure smooth daily operations, exceptional customer support, and efficient communication across departments. This position offers an exciting opportunity to utilize your office management skills while supporting our team’s success in a fast-paced environment.

Responsibilities

• Manage calls, directing calls accurately and courteously while taking detailed messages as needed
• Handle scheduling, calendar management, and appointment setting for team members using our CRM Software (HouseCall Pro). Coordinate dispatch activities by assigning tasks, tracking job progress, and communicating effectively with field staff and clients.
• Maintain organized data entry records, and ensure all documentation is accurate through proofreading and careful recordkeeping
• Support office management duties such as ordering supplies, managing office equipment, and maintaining a clean, efficient workspace

Skills

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Exceptional organizational skills with the ability to prioritize tasks efficiently in a busy environment
• Excellent phone etiquette and communication skills.
• Proven clerical experience including data entry, filing, proofreading, and document management
• Ability to handle multiple responsibilities simultaneously with strong time management skills
• Personal assistant or office management experience preferred to support daily operations effectively

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person