Administrative Assistant/Executive Assistant

To assist in administrative management of Client and Employee Service department and executive assisting to CEO.

Essential Duties And Responsibilities

Include the following:

• Assist in training and directing the work of the Family Concierges.
• Assist in managing the scheduling of Family Concierges and provide assignments.
• Answer incoming telephone calls and take detailed messages when in office
• Report client and employee communications and feedback
• Manage and provide organizational administrative task
• Provide organizational assistance (household daily chores and home organization)
• Provide event assistance (setting up and cleaning up, food service, activity assistance)
• Provide moving assistance (purging, vendor organization, unboxing)
• Provide shopping assistance
• Other duties as assigned

Supervisory Responsibilities

This position is responsible for assisting in administrative tasks, including performance planning and development and work assignments. The Family Concierge Administrative Assistant makes recommendations to the CEO regarding employee decisions that are given particular weight.

Supervision Received

This position will report directly to the CEO.

People Contact

Ability to work and interact well with other employees, clients, clients’ children, others involved in the children’s care (teachers, instructors, coaches, health care professionals, etc.), and other professionals working for or with the client (caterer, housekeeper, dry cleaner, etc.).

Decision-Making

This position requires a high level of decision-making ability. Ability to customarily and regularly exercise discretion and independent judgment.

Qualifications

• Able to problem solve and exercise discretion and independent judgment
• Able to supervise client and employee non-emergency and emergency situations
• Ability to speak with Company human resources and attorneys if needed
• Ability to take detailed notes and follow directions
• Able and willing to drive their personal car
• Able and willing to use their personal cell phone for communication and be technology friendly
• Able to read, speak, and understand English fluently
• Excellent communication and phone skills
• Computer skills, including internet
• Know how to operate household appliances such as dishwasher, washing machine, dryer, vacuum, camera.
• Able to provide homework assistance at the grade school and middle school level
• Knowledge of car seat and booster seat installation
• Ability to train and complete orientation for new hired concierge and existing concierge

Education And/Or Experience

Required: At least four years’ experience in administrative assistance to successfully perform this job. A bachelor's degree (B. A.) from four-year college or university; or one to two years of related experience and/or training; or equivalent combination of education and experience.

Preferred: Master's degree (M. A.) or equivalent; or four to ten years of related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Valid drivers license, personal auto insurance, CPR/First Aid certification for infant, child, adult, is required.

Job Types: Full-time, Part-time

Pay: $28.00 - $35.00 per hour

Benefits:

• Flexible schedule
• Retirement plan

Ability to Commute:

• Irvine, CA 92618 (Required)

Ability to Relocate:

• Irvine, CA 92618: Relocate before starting work (Required)

Work Location: Hybrid remote in Irvine, CA 92618