Administrative Assistant/Front Office

AGI's Atlas International Education FZC is looking for a professional and customer-focused Administrative Assistant / Front Office Executive to join our team. The ideal candidate will be responsible for managing front desk operations, handling inquiries, supporting admissions activities, maintaining records, and ensuring smooth day-to-day administrative functions.

Key Responsibilities

Front Office & Reception

• Welcome and assist students, parents, and visitors in a professional manner.
• Handle incoming phone calls, WhatsApp messages, emails, and walk-in inquiries.
• Provide accurate information about courses, schedules, admissions, and institute services.
• Manage appointments and direct visitors to the appropriate department.

Administrative Support

• Maintain student records, files, and administrative documents.
• Perform data entry and update databases accurately.
• Prepare reports, letters, certificates, and other administrative documents.
• Coordinate with academic and administrative departments as required.
• Manage office supplies and ensure the front office is organized and presentable.

Admissions & Student Support

• Assist prospective students with admission procedures and documentation requirements.
• Follow up on inquiries and support the admissions team in converting leads into enrollments.
• Maintain records of inquiries, applications, and admissions status.
• Support student registration and onboarding processes.

Qualifications

• Bachelor's Degree or Diploma in Business Administration, Commerce, or a related field.
• Previous experience in Educational Institute is preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.

Job Type: Full-time

Experience:

• student counselor: 2 years (Required)

Work Location: In person