Administrative Assistant/Receptionist Part Time

Job type: Part-time

Typical work hours:

• Fri : 4:00 pm – 9 pm, Sat: 8:45 am-4:45 pm, Sun: 9 am - 4 pm
• Additional shifts may become available

Admin experienced is required. Music experience is a plus but not required. An ideal candidate is kind, care about education, loves working with people of all ages. and connects exceptionally well with children and parents.

About New Mozart School of Music:

New Mozart School of Music is the largest music school in Palo Alto. We have been serving the community since 1989 sharing our passion for music with students of all ages and abilities.

Responsibilities:

• Warmly greet clients and prospective clients as they come into the school.
• Cultivate positive and trusting relationships with current and potential clients, and proactively identify issues and resolve client concerns.
• Send and receive emails from prospective students, current students, & teachers.
• Receive and make calls to prospective students, current students, & teachers.
• Direct students/teachers to their appropriate studios as needed.
• Manage multiple online calendars, teacher schedules, & different student lists.
• Document all client communications in our online system.
• Tidy up the office and studios.
• Other office tasks as needed.

REQUIRED

• Weekend availability (8:45 am-4:45 pm)
• Evening availability (1 pm - 9 pm)
• Proven customer service experience
• Proficient in Microsoft Office suite, including Word and Excel
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent phone etiquette and communication skills
• 1 Year of prior administrative experience preferred
• Proficient with Google Docs
• Ability to work independently
• Ability to handle confidential information with the utmost care
• Ability to multi task in a fast paced environment
• Customer service-oriented mindset with a proactive approach to problem-solving

Education:

• Bachelor's (Preferred)

To be considered for a position, apply with a cover letter explaining why you would like to work at New Mozart School of Music.

Job Type: Part-time

Pay: $21.00 - $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person