Administrative Assistants/ Receptionist

Position Overview

Seeking a detail-oriented and professional individual to serve as the first point of contact for Olde Wood Ltd. while providing essential administrative support for the sales team. This role offers hands-on experience in sales assistance, office operations, and internal communications within a dynamic manufacturing environment. Will work alongside our sales team to ensure smooth daily operations while developing valuable skills in professional communication, organization, and business administration.

Primary Responsibilities

● Front Desk Management - Greet and assist visitors, clients, and vendors, ensuring a welcoming and professional first impression

● Communication Coordination - Answer, screen, and route incoming calls using a multi-line phone system; manage general email inquiries and take detailed messages

● Mail & Package Handling - Prepare outgoing shipments and coordinate with appropriate departments and/or courier services

● Sample Support - Assist with organization and preparation of samples; work alongside sales and production to maintain timeline, guarantee shipment, and track delivery

● Clerical Support - Perform general administrative duties including filing, photocopying, scanning, data entry, and document preparation

● Internal Resource - Develop familiarity with company products and services to assist with basic inquiries and coordinate communication between departments

● Software & Tools - Gain experience with Google Workspace, Salesforce, proprietary ERP system, and other business tools used in daily operations

Qualifications

● Professional demeanor with excellent customer service abilities

● Ability to multitask and prioritize effectively in a fast-paced environment

● Excellent organizational and time-management skills

● Demonstrate strong written and verbal communication

● Ability to work independently and as part of a team

● Willingness to learn and be receptive to feedback

● Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets)

● Comfortable working in a hands-on environment (i.e. handling product and equipment)

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person