JOB This is a full-time, 37.5 hours per week, position under general supervision. Performs a variety of clerical and administrative support duties as well as minor appraisal functions. EXAMPLE OF DUTIES
- Answers department telephone calls, receives, and greets visitors to the department.
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Provide customer service to the public in a professional courteous manner.
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Provide assessment information and answer questions from taxpayers, realtors, and appraisers.
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Orders office supplies as needed.
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Processes all credit and exemption applications.
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Files, indexes, sorts, and maintains office records, documents, and data.
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Assist in processing real estate transfers, survey plats, parcel combinations and splits.
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Complete parcel reconciliations.
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Assist in payroll and accounts payable functions as needed.
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Verify reports and records for accuracy.
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Assist in the property appraisal process.
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Assist other employees or perform other related tasks assigned.
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Attend schools, conferences, and meetings as required.
SUPPLEMENTAL INFORMATION
Required Knowledge, Skills and Abilities-
Accuracy in spelling, punctuation, and grammar.
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Proficient computer skills and knowledge.
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Ability to develop and use empathetic listening skills, communicate with clarity and maintain an attitude that conveys respect, assistance, honesty and resourcefulness.
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Ability to establish and maintain an effective working relationship with other employees and the public.
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Knowledge of maps, legal descriptions, and real estate terminology.
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Ability to understand and follow oral and written instructions.
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Skilled at completing accurate arithmetic calculations.
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Ability to quickly learn clerical tasks and use new skills and knowledge brought about by rapidly changing information and/or technology and adhere to office policies.
Physical Requirements
This position requires lifting (up to 20 lbs.), stooping, kneeling, bending, reaching, and repetitive motion. This position is a light work position with the person sitting most of the time.
Cognitive Demands
This position is part of a team and should be self-motivated, able to efficiently plan their own work and train/coordinate the work of others. Working under pressure, under deadlines and working on several tasks at the same time is required.
Special Requirements
Must pass a criminal background check.