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Administrative Coordinator

About PrimusLabs

With over 30 years advancing food safety, PrimusLabs is a trusted partner in the fresh produce industry. We provide microbiological testing, pesticide residue analysis, and analytics that help clients meet regulatory compliance and global buyer requirements. Our ISO-accredited labs use state-of-the-art technology and degreed technical staff to deliver accurate, actionable results quickly and reliably.

Outstanding Benefits: Medical, Dental, Vision, Accident, Life, and Long-Term Disability coverage, along with retirement benefit 401K (with employer match), paid holidays, vacation, and sick leave.

Position: Administrative Dispatch Coordinator Schedule: Tuesday-Friday 10 a.m.-7 p.m. and Saturday 8a.m.-5 p.m.

Location: Santa Maria, CA Hourly Wage: $20.00 – $23.00 Depending on experience

Role Overview

As an Administrative Dispatch Coordinator, you’ll be at the heart of our laboratory operations, delivering exceptional customer service and supporting smooth workflows. You’ll handle administrative tasks including scheduling, dispatching service providers, data entry, sample receiving and processing, and fielding calls. Occasional product pickups may be required (clean DMV report needed).

Key Responsibilities:

Provide support to clients by ensuring seamless transition of samples from the client to the lab

Schedule, coordinate, and dispatch service providers efficiently

Receive samples, and process and review corresponding paperwork from various locations

Maintain and update the monthly Micro Schedule

Answer phone calls

Track, collect, and ship customer supplies as needed

Support other departments with administrative and operational tasks

Perform all other tasks as assigned by management

Requirements:

Education: Bachelor's Degree

Qualifications:

Professional customer service

Data entry accuracy and multitasking skills

Excellent verbal, written, and telephone communication skills

Proficient with computers & Microsoft Office

Strong organizational and time management abilities

Self-motivated, quick learner, and proactive

Touch typist 40 WPM or higher

Preferred: Bilingual (English/Spanish) and clean DMV report

Flexible Schedule including weekends, holidays, and occasional overtime

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