Administrative Coordinator

Job Overview
Michigan Headstones Administrative Coordinator (Sales & Office Support)

Location: Saginaw, Michigan

Position Type: Full-Time | Hourly

Position Overview

The Administrative Coordinator ensures smooth daily office operations while supporting both retail customers and our sales team. This role combines administration, customer service, and sales support.

Key Responsibilities

- Strong communication and interpersonal skills to effectively liaise with clients, vendors, and team members.

- Proficiency in administrative assistance tasks, including scheduling, record-keeping, and general office management.

- Answer calls, emails, and assist walk-in customers

- Maintain organized customer files and order records

- Schedule appointments and coordinate showroom

- Process invoices and payments

- Assist sales team with quotes and order entry

- Track orders and communicate updates

- Coordinate with production and cemeteries

- Help facilitate sales and customer transactions in the showroom when our sales team is tied up

- Ensure accuracy of all orders and documentation

Qualifications

Required:

- 2+ years of administrative or customer service experience

- High school diploma

- Strong organization skills and attention to detail

- Must have strong communication skills

Preferred:

- Sales support and/or administrative experience

- Familiar with Google Drive or willingness to learn

Performance Expectations

- Accurate order entry

- Timely processing

- Strong customer communication

- Organized documentation

Compensation & Benefits

- Competitive hourly wage

- Flexible Schedule

- Paid time off

- Growth opportunities

- 401K and employer match

Why Join Us

- Meaningful work helping families

- Stable, growing company

- Team-oriented environment

Work Location: In person

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Work Location: In person