Administrative Coordinator

Overview

ATR Mechanical Solutions is seeking a motivated and dependable Administrative Coordinator to help support our day-to-day office operations. This position is ideal for someone who is organized, professional, customer-focused, and eager to learn. Industry experience is not required. We are willing to train the right person.

Responsibilities

• Answer and route incoming phone calls
• Monitor and respond to customer emails
• Create and update service requests
• Follow up with customers regarding open work orders and recommendations
• Assist with scheduling service and maintenance visits
• Maintain accurate customer and job records
• Support office staff with administrative tasks and special projects
• Communicate professionally with customers, vendors, and employees
• Assist in tracking open work orders and service activity
• Help ensure daily office operations run smoothly

Qualifications

• Strong communication and customer service skills
• Basic computer proficiency, including email and Microsoft Office
• Excellent organizational skills and attention to detail
• Ability to multitask and manage priorities in a fast-paced environment
• Professional demeanor and positive attitude
• Reliable transportation and dependable attendance
• Willingness to learn new software and processes

Preferred Qualifications

• Customer service experience
• Experience answering phones in a professional environment
• Experience working in a team-oriented office setting

What We're Looking For

We can teach industry knowledge, software, and processes. We are looking for someone who is:

• Reliable
• Organized
• Professional
• Positive
• Adaptable
• Eager to learn

This position offers opportunities for growth into service coordination, dispatching, and operations support as the company continues to grow.

Benefits

• Paid time off
• Paid holidays
• Health insurance eligibility
• 401(k) with company match (after eligibility requirements are met)
• Professional development opportunities
• Supportive team environment

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person