Administrative Coordinator

We are seeking an Administrative Coordinator Trainee to join our 38-year DRY FIRST team in Merritt Island, FL.

While training, this role will be paid $19 to $20 per hour plus benefits, depending on previous experience.

Subsequent to completion of training, and once the employee has met all proficiencies and responsibilities, he or she can earn $21 to $22 per hour plus benefits.

This position has room for advancement, and we prefer to promote from within when possible.

The Administrative Coordinator Trainee will perform various clerical and administrative functions, and will support our Project Managers, General Manager, and other team members. He or she will regularly deal with our customers, vendors, referring partners, subcontractors, and Dry First teammates. A consistently professional and friendly demeanor is necessary for success in this role.

MUST have a take-charge personality and a great work ethic!

MUST be comfortable working in a fast-paced environment where several things happen at once. Proven abilities to clearly communicate, prioritize issues, deal with customers, and DELIVER RESULTS are critical.

MUST be detail-oriented and able to quickly learn, and consistently follow, ALL of our company's systems and procedures. Details, teamwork, and structure are the keys to our company's success over nearly four decades. This support role must demonstrate an ability to emulate the same.

MUST be driven, detail-oriented, highly organized, and motivated with a strong desire to advance within the company.

MUST possess a positive attitude and an understanding that our customers are the foundation of our company's decades of success!

MUST be at the office Monday through Friday during regular business hours. This position is often the first point of contact for our customers. If the employee in this role isn't AT WORK, their absence creates great inconvenience and lessens efficiency for our entire team. Reliability is a MUST for this role!

We are seeking a reliable, professional employee who desires long-term employment with a solid company whose owners value integrity and hard work. The successful applicant should aspire to advance within the company, based on the effort they put into the role and the results they achieve.

Responsibilities of this role:

• Plan and schedule appointments, jobs, and projects per Project Manager, Operations Manager, or General Manager instruction
• Assist in ordering, scheduling, and coordinating material deliveries
• Deal with vendors, subcontractors, customers, and Dry First team members
• Identify and resolve issues that might affect a job's completion time
• Greet and assist onsite guests and deliveries as needed
• Primary contact point on inbound telephone calls
• Develop, implement, & keep current organized filing systems
• Ensure subcontractors are compliant with paperwork, insurance, & documentation
• Facilitate customer survey & online review completion and submission
• Data entry and document upload
• CRM compliance
• Weekly customer communications
• Weekly AR follow-up and lien processing as needed
• Maintain and keep current project files & work schedules
• Draft professional correspondences and other formal documents
• Participate in weekly production meetings as needed
• General office tasks
• Follow and implement the company's systems and procedures in all functions

Qualifications:

• Previous experience in office administration or other related fields
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Problem-solving capabilities
• Pleasant, professional demeanor and presentation
• Strong attention to detail
• ​Strong organizational skills
• MUST BE PROACTIVE & ABLE TO THINK ON YOUR FEET!

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• What is your biggest pet peeve?
• What motivates you the most?
• Where do you see yourself in 3 years?
• SCENARIO: You're alone in the office and ALL of the following occur at the SAME time:

1) A UPS delivery driver is in the lobby and needs a signature.

2) A subcontractor arrives to pick up a check.

3) A woman calls because her living room floor has 2" of water on it.

4) A semi arrives with a building materials delivery.

Which situation do you handle FIRST?

• Explain a time when you took charge of a situation at work, what you did, and the results achieved.

Experience:

• Administrative: 1 year (Required)

Work Location: In person