Administrative Coordinator - Accounts Receivable

Compensation: $19.23/hr

Availability: Monday - Friday 8am - 5pm. This role will be remote, but applicants must be local to the Portland area.

This job can be 100% remote for candidates living within a 30-mile radius of Lake Oswego, OR.

Are you looking for growth opportunities with an employer? Are you the “get in and prove it” type? This is an amazing opportunity with our client, who truly takes care of their employees, including unlimited time off, casual dress every day, growth, and much more!

As an Administrative Coordinator - Accounts Receivable on the Finance team, you will work with other key teams to ensure the accounts receivable function is performed with the utmost care and attention to detail. You will maintain a portfolio of client accounts and be responsible for all accounts receivable functions, including order processing, invoicing, payment receipt, and responding to related customer inquiries. You will engage with our clients and people across our organization and have an opportunity to wow them with your unwavering commitment to value-added results.

Duties & Responsibilities:

• Analyze contracts and customer accounts to create and process orders and invoices for new sales, renewal subscriptions, and other transactions in a timely & accurate manner.
• Provide excellent internal and external customer service by responding to a variety of accounts receivable inquiries related to invoice and payment status.
• Assist clients by investigating barriers to timely payment receipt. Responsible for following up on all outstanding and overdue balances through email, phone, and escalation processes.
• Maintain target metrics for your client portfolio, including booking turnaround time, open AR cases, and aging quality.
• Maintain accurate and complete client records in our business applications.
• Partner with internal stakeholders on client issues that require cross-functional collaboration.
• Identify and recommend process improvements.

Qualifications:

• A bachelor’s degree and prior work-related experience or equivalent.
• Excellent verbal and written communication skills and a commitment to collaboration.
• The ability to work both independently and have strong organizational skills, and be detail-oriented.
• Proficiency in Microsoft Office (Excel™, Word™, PowerPoint™) and Adobe Acrobat™.
• The ability to organize and handle confidential and sensitive material.
• The ability to engage in a professional and courteous manner with internal and external customers.
• A proven track record of engaging at work with a positive, can-do spirit.
• The ability to work with tight deadlines, multitask, and remain flexible.
• Experience with Salesforce or Intacct is a plus.
• A commitment to do the right things right.