Administrative Help

Overview

• Answer incoming calls and emails with professionalism and a customer‑first mindset
• Provide accurate information, resolve basic inquiries, and route complex issues to the appropriate team
• Process customer forms, documents, and service requests
• Assist with order entry or account updates (if applicable)
• Prepare customer‑facing materials such as confirmations, follow‑up emails, and service summaries
• Support internal teams by gathering information, tracking requests, and ensuring timely communication
• Handle confidential information with discretion and care

Required Skills & Qualifications

• Strong customer service orientation and a friendly, professional demeanor
• Excellent communication skills—clear, patient, and empathetic
• Ability to stay calm and helpful when handling questions or concerns
• Solid organizational and multitasking abilities
• Proficiency with office software (Microsoft Office, Google Workspace, CRM systems)
• Strong attention to detail and accuracy
• Ability to work independently while supporting a team environment

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person