Administrative & Hiring Specialist

Category: Full-time, Non-Exempt

Compensation: Dependent upon relevant education, experience, and preferred qualifications.

Major Duties & Responsibilities:

• Provides administrative and clerical support, including special projects
• Coordinates recruitment activities, job fairs, interviews, and onboarding for DCWs.
• Maintains accurate, confidential records of clients, veterans, and DCWs.
• Tracks, compiles, and reports program and organizational data.
• Documents communications and interactions with clients, veterans, and applicants.
• Manages training, certification, and compliance tracking for DCWs.
• Builds and maintains community partnerships to support recruitment efforts.
• Prepares and distributes documents, coordinates meetings, and provides professional customer service.

Additional Qualifications:

• Bilingual in English and Spanish is preferred.
• Must have reliable transportation.
• Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance.

Knowledge, Skills, and Abilities:

• Knowledge and skill in customer service practices.
• Knowledge of the referral and onboarding process.
• Skill in using Microsoft Office suite and virtual collaboration platforms.
• Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies.
• Ability to effectively communicate with, receive information from, and convey information to others.
• Ability to operate standard office equipment, such as fax machines, copiers, printers, and phone systems.
• Ability to professionally represent the organization and work harmoniously with diverse populations, including staff, clients, and providers.
• Ability to use the Electronic Visit Verification (EVV) system

Physical & Environmental Factors:

• While performing the duties of this job, the employee is regularly required to sit, walk, stand, and occasionally climb or balance, squat, stoop, twist, turn, push, pull, kneel, crouch, crawl, and reach with hands and arms.
• Hearing requirements include the ability to listen and respond appropriately to conversations in person, virtually, and over the phone.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
• This position occasionally works remotely and should be able to maintain a quiet, confidential space with appropriate internet connectivity to accomplish duties.
• This position works in an office environment with low noise levels due mostly to office equipment.
• This position occasionally must lift and/or move up to thirty-five (35) pounds and infrequently must lift and/or move up to fifty (50) pounds.

PCOA reserves the right to modify and interpret this position description. This description in no way implies that these are the only duties and responsibilities to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise; the employment relationship remains “at will.” The position requirements are subject to change to reasonably accommodate qualified disabled individuals.