Administrative Intake Specialist

Overview
We are seeking a dynamic and detail-oriented Administrative Intake Specialist to join our team! This vital role serves as the first point of contact for clients and visitors, ensuring smooth communication and efficient processing of incoming information. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional organizational skills, strong computer literacy, and excellent customer service abilities. Your energy and proactive approach will help streamline office operations, support team needs, and foster a welcoming atmosphere for all stakeholders.

Responsibilities

• Greet visitors and clients at the front desk with professionalism and warmth, managing multi-line phone systems with confidence and courtesy.
• Handle incoming calls promptly, providing accurate information or directing inquiries to appropriate team members using phone etiquette best practices.
• Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office.
• Perform data entry tasks with precision, maintaining organized filing systems both digitally and physically to ensure easy retrieval of documents.
• Assist with basic bookkeeping duties using QuickBooks or similar software, including invoicing, expense tracking, and record reconciliation.
• Support office management functions such as supply inventory, document proofreading, and clerical tasks to keep daily operations running smoothly.
• Provide exceptional customer support by addressing inquiries efficiently, offering clear communication, and ensuring a positive experience for all visitors and callers.

Qualifications

• Proven office experience with strong organizational skills and attention to detail.
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry platforms.
• Experience with multi-line phone systems, front desk operations, and office management tasks.
• Excellent phone etiquette, proofreading skills, and time management capabilities.
• Previous clerical or administrative experience demonstrating reliability in handling multiple responsibilities simultaneously.
• Strong typing skills with high accuracy; ability to manage calendar appointments efficiently.
• Personal assistant or customer service experience is beneficial for providing comprehensive support within a professional environment. Join us in this engaging role where your organizational talents will make a meaningful difference! We are committed to fostering an inclusive workplace that values energetic professionals dedicated to delivering exceptional administrative support every day.

Pay: $20.00 - $21.50 per hour

Work Location: In person