Administrative & Payroll Assistant

Administrative & Payroll AssistantThirteenth Floor Entertainment Group | Denver, CO | Full-Time

About Thirteenth Floor Entertainment Group

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment — and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard — not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

Position Overview

The Administrative & Payroll Assistant plays a key role in maintaining efficient office workflows while supporting payroll and basic HR functions. This position requires strong attention to detail, discretion with sensitive information, and the ability to multitask in a fast-paced, high-energy environment. This role is based at our Denver, CO headquarters and works cross-functionally with HR, finance, and operations teams.

What You'll Do

Administrative Duties

• Provide general administrative support including scheduling, filing, and correspondence
• Serve as insurance liaison for Certificate of Insurance (COI) requests
• Manage permitting and licensing applications and filings
• Oversee travel expense tracking, reporting, and reconciliation
• Perform general office management duties including supply coordination and vendor communication
• Assist with workers' compensation reporting and insurance claim filing
• Maintain office supplies and coordinate vendor orders
• Assist with document preparation, data entry, and record keeping
• Support internal team coordination and meetings

Payroll & HR Support

• Process employee payroll accurately and on schedule
• Maintain payroll records and ensure compliance with applicable regulations
• Track employee hours, PTO, and benefits data
• Assist with onboarding and employee documentation
• Respond to payroll-related inquiries from staff

Qualifications What You Bring

• 1–3 years of administrative and/or payroll experience
• Familiarity with payroll process
• Strong organizational and time management skills
• High level of accuracy and attention to detail
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Ability to handle confidential information with discretion
• Excellent communication and interpersonal skills

Compensation & Employment Details

• Position Type: Full-Time
• Location: Denver, CO (On-Site)
• Compensation: $25 - $30 Based on Experience 
• Compensation: Commensurate with experience

Pursuant to the Colorado Equal Pay for Equal Work Act (SB 19-085) , the salary range for this position will be disclosed during the interview process. Thirteenth Floor Entertainment Group will not request or consider salary history in making compensation decisions.

E-Verify

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.

Equal Opportunity Employer

Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, age, or any other characteristic protected by law.

Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting hr@thirteenthfloor.com.

Applicant Privacy Notice – Colorado Residents

In connection with your application for employment, Thirteenth Floor Entertainment Group ("TFEG") collects personal information about applicants as permitted and required by law. The categories of personal information we may collect include: identifiers (such as name, address, email, and phone number); professional and employment-related information (such as work history, references, and qualifications); education information; and background check information where applicable and permitted.

This information is collected for the purpose of evaluating your candidacy, processing your application, and fulfilling our legal obligations as an employer. We do not sell applicants' personal information. Personal information collected during the hiring process is retained in accordance with applicable law and our internal data retention policies.