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Job Summary
Support the work of the SAT-7 USA team through professional, administrative, accounting, and phone support. Provide mail merges, database updates and general administrative and accounting work. Professional phone etiquette and accuracy is important to our Ministry Partners and team. Being the “voice” of SAT-7 and answering questions and offering prayers enhances our credibility with our donor base.
Support Role:
* Basic administrative, database and accounting support.
* Mail merges to acknowledge gifts; backup on receipt pulls and prayer cards.
* Once-a-year tasks such as year-end statements (email and mail – training will be provided.)
* Responsibilities related to printing of mailings such as gift receipts, planned giving letters, and others, including managing inventory of paper.
* CRM and SharePoint updates and maintenance.
* Data hygiene and queries in CRM
* Annual NCOA update
* Regular imports of mailing list files from vendor into CRM (i.e., direct mail letters, etc.)
* Save all donor correspondence in database or SharePoint
* Monitor Automations in CRM and set up new ones (training provided).
* Act as backup to Accounting on gift imports.
Phone Support:
* Act as first backup to receive incoming phone calls.
* Be prepared to pray with Ministry Partners and answer questions.
* Take credit card and Ach gifts by phone and process them in the system.
Donor Events logistics:
* First backup to the Development Operations Manager for planning and tracking events.
* Assist with Board meeting planning as needed.
Compliance:
* Act as backup to the VP for Finance and Administration on State compliance.
* Act as primary backup for tasks relating to ECFA, BBB, Charity Navigator, and other annual compliance/watchdog sites.
Travel/Meetings:
* Engage in limited domestic travel as required.
* Attend conferences and events as needed.
* Attend in person and virtual training as required.
Other Duties as Assigned:
Assist President and VPs as assigned.
Requirements
* Personal relationship with Jesus Christ and a mature, growing Christian faith as defined by agreement with the Statements of Faith set forth in SAT-7 USA’s Employee Handbook.
* Recognizing that every employee of SAT-7 USA is called by God to this ministry to advance the Gospel of Jesus Christ, the Administrative Specialist shall (1) take advantage of opportunities to lead and participate in Christian prayer with fellow staff, donors, constituents, visitors, and affiliates of the ministry, (2) always be prepared to give a reason for the hope you have in Jesus Christ (1 Peter 3:15) and take advantage of any opportunities presented to share the Gospel with those who have not trusted in Jesus (Matthew 28:18-20), (3) provide Biblical, God-glorifying encouragement (Romans 1:12) to fellow staff and international partners and affiliates, and (4) actively attend and participate in any small or larger corporate prayer and worship gathering provided by SAT-7 USA.
* Associate’s degree required. Bachelor’s preferred.
* A minimum of 5 years of administrative, accounting, database experience preferred.
* Affable personality with proven interpersonal communication skills.
* Self-motivated with ability to work independently and effectively.
* Proficiency with office software, e.g., Microsoft Office 365, CRM databases (i.e., Virtuous or others), QuickBooks.
* Energy, strong work ethic, resourcefulness, innovativeness, teachable spirit.
* Knowledge and/or experience with Middle East culture or travel preferred.
Reports to VP for Finance and Administration.
Job Type: Full-time
Pay: From $51,800.00 per year
Benefits:
Application Question(s):
Willingness to travel:
Work Location: Remote
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