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Administrative Specialist II-Victim Witness Assistance Program
Job Description
Performs intermediate technical and paraprofessional work assisting with a variety of specialized office assistance and administrative semi-independent tasks in support of a department; does related work as required. Work is performed under general supervision. Level of responsibility and independent work is greater than the Administrative Specialist I. Limited supervision may be exercised over supportive personnel.
The hiring range for this position is $21.63/hour to $29.75/hour based on experience.THe full salary range for this position is $21.63/hour to $37.86/hour to provide opportunity for growth and development.
Examples of Duties
Provides primary office assistance and administrative support in a department following established procedures and making informed decisions and recommendations; coordinates the preparation and maintenance of detailed, complex and/or confidential records and files; prepares reports; assists the public; provides limited supervision over supportive office personnel.
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
- Assists the public with the completion of various records, applications, etc.; verifies completeness and accuracy of information; coordinates with other departments and agencies.
- Assists the general public and internal customers by providing information and answering questions in person, via e-mail or over the phone.
- Coordinates the arrangement of meetings, conferences, inspections, etc.
- Coordinates processing accounts receivable, accounts payable, payroll, budgetary and other financial data; reconciles invoices with payment vouchers; prepares bills; performs calculations and posts to statistical and other records applying knowledge of regulations.
- Prepares and maintains a variety of office files, accounts and other records; assists with budget; compiles information and verifies data.
- Assists with reconciliation of bank statements; prepares detailed financial, statistical and project status reports, spreadsheets and papers.
- Enters a variety of data into computer; verifies statistical and other records for accuracy and completeness; enters and retrieves sensitive and restricted information into computer system.
- Takes and transcribes dictation; types a variety of documents including correspondence, forms, reports, purchase orders, requisitions, resolutions, ordinances, proclamations, court orders, meeting minutes, agendas and related documents, etc. where a knowledge of format and presentation is necessary; composes correspondence independently.
- Trains and oversees supportive office personnel; participates in recruitment and selection of employees.
- Facilitates resolving inquiries or complaints from the general public.
- Maintains inventories and orders supplies.
- Operates a variety of standard office equipment.
- Performs related tasks as required.
Knowledge, Skills and Abilities
Comprehensive knowledge of the organization and functions of the department and of general administrative policies and practices; comprehensive knowledge of standard office practices, procedures, equipment and office assistance techniques; comprehensive knowledge of business English, spelling and arithmetic; ability to read, understand and interpret difficult materials with complicated information that may contain excerpts from regulatory and/or legal documents; ability to keep office records and to prepare accurate reports from file sources; ability to perform and organize work more independently and exercise judgment and initiative; ability to prepare effective correspondence on routine matters and to perform office management details with minimal support of others; ability to operate standard office and computer equipment including ability to operate specialized software; ability to establish and maintain effective working relationships with associates and the general public.
Education and Experience
Any combination of education and experience equivalent to high school and 3 years of experience in administrative and office work.
Graduation from an accredited community college with major course work in business management or related field is desired.
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