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ADMINISTRATIVE SPECIALIST - LONG TERM CARE

About La Crosse County:
At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents.

Why Join La Crosse County?

  • Wisconsin Retirement System (WRS): A top-rated pension program.
  • Affordable Insurance Premiums: Comprehensive health, dental, and vision coverage.
  • Generous Paid Time Off: Vacation, sick, and 10+ paid holidays annually.
  • Work-Life Balance: Flexible schedules and wellness programs.
Diversity, Equity, Inclusion, and Belonging (DEIB):
At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.

Overview
FLSA: Non-Exempt This is an administrative support position for the Long Term Care Campuses. Employee works under supervision of the LTC Staff Support Supervisor. Performing timekeeping/payroll, Workers' Compensation and business office functions of a confidential nature. Employee exercises independent judgment within established guidelines after gaining adequate experience working with personnel matters. This position works Monday - Friday 8:00 - 4:30 pm and will travel between the Hillview Healthcare Campus and Lakeview Health Center Campus.
Essential Leadership Functions
Act with Integrity and Build Trust
  • Demonstrate mutual respect, humility, and honesty in all interactions
  • Speak up appropriately, even when expressing unpopular viewpoints
  • Actively listen and remain open-minded to diverse perspectives
Drive for Results
  • Set clear goals and objectives to motivate self and others to achieve outcomes
  • Seek new opportunities to improve processes and drive sustainable results
  • Hold self and others accountable through consistent evaluation and monitoring
Develop Talent and Effective Teams
  • Foster a collaborative environment that encourages knowledge sharing and growth
  • Provide mentorship and support to help self and others reach full potential
  • Recognize and leverage diverse strengths within self and team
Lead with Vision and Strategy
  • Understand and communicate a compelling vision that aligns with organizational goals
  • Develop and execute comprehensive strategies to achieve long-term objectives
  • Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully
Lead with Paradoxical, Critical, and Agile Thinking
  • Navigate complex situations by considering multiple perspectives
  • Adapt quickly to changes and uncertainties in the work environment
  • Make critical decisions using analytical skills, experience, and input from others
Build and Maintain Effective Relationships
  • Communicate and collaborate effectively with stakeholders across the organization
  • Influence others through coaching, consulting, and team-minded thinking
  • Develop and sustain partnerships that create positive outcomes for all stakeholders
Cultivate Community Engagement and Provide Excellent Service
  • Understand and address the needs and concerns of the community
  • Incorporate community perspectives into decision-making processes
  • Drive initiatives that create positive impacts beyond the organization
Demonstrate Emotional Intelligence
  • Show self-awareness and manage emotions effectively in challenging situations
  • Seek and respond constructively to feedback, even in the face of setbacks
  • Balance empathy with accountability when leading self and working with others
Essential Job Functions
Maintains automatic time clock system to collect, enter, review, verify, maintain and update payroll records and prepares payroll file for submission to County Finance Department. Works closely with all departments for accurate time reporting and appropriate approvals. Reviews and maintains employee records in payroll system to ensure employees are paid correctly.
Obtains and reviews employee injury report and supervisor review forms for completeness and accuracy, obtains appropriate manager reviews; collects necessary workers' compensation documentation and detailed data about all injuries, including OSHA log, under the direction of County Human Resources Department staff.

Enters and maintains statistics on Workers' Compensation lost-time days, modified-duty hours and leave time.
Monitors authorized work hours, overtime hours, benefit accruals, paid and unpaid time off.
Investigates and corrects payroll discrepancies and errors in payroll timekeeping system.
Maintains and prepares ID/time clock badges for new employees, interns, contractors and visitors.
Tracks referral bonuses and hours worked for Payroll Based Journal reporting and collects necessary documentation.
Participates in maintenance and testing of software system.
Compiles and distributes payroll information as requested by managers. Assists employees with payroll and personnel-related questions. Completes requests for pay-related documents.
Assists with new hire orientations, reviewing of applications for employment, scheduling and participating in interviews, as well as reference checks. Completes special projects as assigned.
Understands and follows County Handbook and Addendums as they relate to payroll and HR issues for employees.
Maintains strict confidentiality regarding payroll and HR-related matters.
Prepares routine wage reports for management use/control, and payroll-related duties as needed.
Exercises the highest degree of confidentiality and professionalism in all aspects of work.

Track employee probationary period.
Submit monthly PBJ hours for CMS.
Attends in-service education as provided or mandated.
Complies with and follows facility policies and procedures. Ensures compliance with federal and state regulations and guidelines.
Maintains residents' rights and confidentiality of resident information; reports all suspected cases of resident abuse to the supervisor or Administrator.
Works safely and follows safety practices and standards of the facility; responsible for reporting or correcting any existing or potential safety or accident hazard.
Employee is expected to report to work when scheduled, with minimum use of sick leave, to build up sick leave balance for income protection for unexpected illness.
Supports all aspects of person-centered care. Respects and acknowledges individuality and uniqueness of residents.
In this public service position, employee is required to be courteous, cooperative and respectful at all times, with the public and clients. Also establishes and maintains a courteous, cooperative and respectful working relationship with other employees, supervisors and public officials.
Physical demands: Large percentage of time is spent sitting at desk, using talking, judgment, hearing, near vision, fingering for computer keyboarding, data input and calculator, reading, and writing. Handles telephones, papers and manuals, etc., lifts files, copy paper and other office materials. Sits, stands, bends and reaches intermittently throughout the day. Occasionally moves about the office building and travels to other offices or sites for meetings.
Related Job Functions

Functions as backup to the receptionist, answers phone and, monitors entryway.
Assists when other employees are absent, as necessary.
This job description is not intended to encompass every job duty or responsibility, but is only illustrative. This position is required to perform other duties as may be assigned or required.
Knowledge, Skills and Abilities
Ability to carry out oral and written instructions.
Ability to perform routine and complex mathematical computations accurately.
Ability to accurately input, access and retrieve information on a computerized system.
Knowledge of office procedures and business etiquette.
Ability to answer or refer questions and inquiries in a helpful and appropriate manner.
Ability to effectively utilize equipment such as calculators, computers and copy machines, etc.
Knowledge of hiring and employment practices in a healthcare facility.
Training, Experience and Other Requirements
Strong preference for advanced clerical, accounting or personnel/administrative training at a technical college or other applicable training. May consider other relevant combinations of education and experience that provide equivalent knowledge, skills and abilities.
Requires graduation from high school or GED.
Three years payroll-related and/or accounting experience
Proven organization skills and proficiency in using MS Word and Excel.
Preference for experience in human resources in a health care facility, experience with time clock system, experience with a large workforce and/or shift work environment.

Must pass criminal background check as required by the Wisconsin Caregiver Law.

Equal Opportunity Employer Statement:
La Crosse County is proud to be an Equal Opportunity Employer.

If you need accommodations for a disability during the selection or interview process, please get in touch with Human Resources at jobs@lacrossecounty.org.

Application Process:
All applications must be submitted through our career website. Please ensure your application is complete and accurate,our hiring process highly values attention to detail.

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