Job Title: Administrative Supervisor – Dental Center
Location: [Al Ain / Abu Dhabi], UAE
Job Type: Full-time, Permanent
Salary: Competitive (Based on experience and knowledge; discussed during the interview)
Job Description
We are seeking a highly skilled, organized, and experienced Administrative Supervisor to oversee the daily operations and regulatory compliance of our dental center. The ideal candidate will have extensive hands-on experience managing a dental facility in Abu Dhabi or Al Ain, with a strong background in local healthcare regulations, insurance processes, and team leadership.
If you are a proactive leader who thrives in a fast-paced medical environment and possesses deep expertise in UAE healthcare audits, we want to hear from you.
Key Responsibilities:
- Regulatory Compliance: Oversee and maintain strict adherence to Department of Health (DOH) regulations, specifically managing preparation, documentation, and implementation for Jawda and ADHICS standards.
- Audit & Insurance Management: Lead and supervise Daman insurance audits, ensure accurate dental insurance coding, billing accuracy, and manage the resubmission/appeals process to minimize claim rejections.
- HR & Payroll Administration: Handle staff scheduling, attendance tracking, onboarding, and coordinate with management/finance for accurate monthly payroll processing.
- Daily Operations: Supervise the front-desk and administrative workflows to ensure exceptional patient service, smooth patient flow, and efficient center operations.
- Team Leadership: Manage, mentor, and evaluate administrative and support staff, utilizing strong management skills to foster a collaborative and high-performing team environment.
Requirements & Qualifications:
- Experience: Minimum of 5 years of healthcare administrative experience specifically within the Emirate of Abu Dhabi or Al Ain. (Direct experience in a dental center is highly preferred).
- Compliance Knowledge: Deep, demonstrable knowledge of Jawda quality standards, ADHICS data security protocols, and Daman audit procedures.
- Technical Skills: Strong proficiency in dental insurance coding, medical billing systems, and electronic medical records (EMR) documentation.
- Management Skills: Proven leadership capabilities with excellent organization, problem-solving, and communication skills.
- Languages: Excellent command of English (Written & Verbal). Arabic speaking is a major added advantage.
What We Offer:
- A professional and supportive working environment.
- Salary package tailored to your exact experience, expertise, and interview performance.
- Standard UAE labor law benefits (Visa, Health Insurance, Paid Leave).
Work Location: In person