Administrative/Marketing Assistant

Administrative/Marketing Assistant

Essential Duties and Responsibilities

• Provide sales support to walk in and phone customers.
• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Oversee service and installation schedules, jobs, and resources for Field Supervisor
• Create and process orders in a timely manner, process requests for rush orders, change orders and review pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Work effectively with other team members.
• Build and maintain relationships with new and repeat customers
• Maintain records of all sales leads and/or customers
• Educate customers on how products and services can benefit them
• Maintain self-education on brands and products we sell

Core Competencies

• Communication proficiency
• Customer/client focus
• Results driven
• Self-starter
• Strong interpersonal skills
• Detail oriented
• Networking skills

Required Education and Experience

• Strong attention to detail.
• Problem solver.
• Proficiency in the use of Microsoft Office and Excel.
• Effective communication skills, both written and oral.

Schedule:

• Monday to Friday 9am- 6pm

Education:

• High school or equivalent (Preferred)

Experience:

• Will Train

***Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice***

Job Type: Full-time

Salary: $20-25 per hour, depending on experience