Administrative/Ward Clerk LTCC & Alzheimer’s Unit

Your Future Starts Here! Are you motivated to do your best work? Do you want to connect with others who are embracing their professional potential? Then join our teams at Southeast Colorado Hospital District. Southeast Colorado Hospital District is on the rolling plains of Springfield, Colorado. Our mission is to focus on the well-being of people in our service area through programs designed to achieve and sustain a state of good health by providing a wide-ranging healthcare system.

We offer a comprehensive benefit package as well as ample paid leave. If you want to become part of this growing organization and know you can make a difference where respect, compassion, quality, collaboration and empathy are our values, then we would love to talk about your future!

POSITION SUMMARY:

The Administrative / Ward Clerk supports the daily operations of the Long Term Care and Memory Care Unit at Southeast Colorado Hospital District by providing clerical, communication, and coordination support to nursing staff, residents, families, and the interdisciplinary team. This position serves as a central point of contact for the unit and contributes to a structured, compassionate, and resident-centered environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides administrative and clerical support to nursing staff to ensure efficient unit operations and continuity of care.
• Serves as the primary point of contact for incoming calls, visitors, and general inquiries, responding in a professional and courteous manner.
• Greets residents, families, and visitors, promoting a welcoming, respectful, and supportive environment.
• Maintains accurate and timely resident records in compliance with facility policies, regulatory standards, and documentation requirements.
• Enters, updates, and verifies information within the electronic health record (EHR) system.
• Strong ability to handle multiple tasks and manage all situations in a calm demeanor.
• Assists with resident admissions, transfers, and discharges, ensuring all required documentation is complete and accurate.
• Processes physician orders, laboratory requests, and diagnostic services promptly and accurately.
• Coordinates communication between nursing staff, providers, therapy services, and ancillary departments.
• Maintain unit specific documentation as requested, i.e., assignment sheets, temperature logs, etc.
• Schedules appointments, services, and transportation as directed.
• Monitors, orders, and maintains unit supplies to support daily operations.
• Assists with audits, reports, and compliance documentation in accordance with long-term care regulations.
• Participate in performance and support improvement and risk management activities.
• Maintains organization and cleanliness of the nurses’ station and clerical work areas.
• Demonstrates patience and effective communication techniques when interacting with residents experiencing cognitive impairment or behavioral challenges.
• Maintains strict confidentiality of resident information in accordance with HIPAA and facility policies.
• Performs other duties as assigned to support the mission and operations of the organization.

REQUIRED QUALIFICATIONS:

• High School diploma or equivalent.

Preferred Qualifications:

• CNA Certificate

KNOWLEDGE, SKILLS AND ABILITIES:

Must be able to work efficiently both independently and collaboratively with teams and leadership while demonstrating a high level of integrity, sound judgment, and attention to detail. This role requires professionalism in all interactions with employees, patients, and the public, along with the ability to maintain strict confidentiality and comply with all SECHD, state, and federal policies and regulations. Strong problem-solving, organizational, and time-management skills are essential, as is the ability to manage multiple priorities, adapt to change, and meet deadlines in a fast-paced environment. The candidate must communicate clearly and effectively, both verbally and in writing, and demonstrate strong interpersonal skills with a professional and compassionate demeanor. Computer proficiency and the ability to learn new software systems are required. Knowledge of applicable state and federal regulations is preferred. Dependability, initiative, and the ability to see tasks through to completion are critical, as is a commitment to safety, quality, and working under stressful conditions and/or irregular hours.

ADAAA Accommodations: Southeast Colorado Hospital District is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship.

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided with reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Tara Silvey at 719-523-2160 or tsilvey@sechosp.org at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at 719-523-2160 or tsilvey@sechosp.org.

Non-Discrimination Statement: Southeast Colorado Hospital District believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. Southeast Colorado Hospital District is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status as required by law. Inquiries may be directed to: Human Resources Director, Southeast Colorado Hospital District, 373 10th Avenue, Springfield, CO 81073, or 719-523-2160 or tsilvey@sechosp.org.