ABOUT THE COMPANY:
Seline Clinic, the leading full-cycle aesthetic medical clinic in Russia, is expanding into the Middle East and is now looking for an organized and friendly Receptionist/Administrator (Emirati National only) to join our team. As the first point of contact for clients, you will play a key role in creating a positive and welcoming environment while ensuring the smooth operation of the clinic.
JOB DESCRIPTION:
- Greeting clients and visitors warmly and professionally, ensuring a welcoming atmosphere.
- Managing client appointments, scheduling consultations, and coordinating treatment bookings.
- Answering phone calls and responding to client inquiries via email and digital platforms.
- Assisting with client check-in and check-out procedures, including handling payments and billing.
- Maintaining accurate and up-to-date client records and ensuring confidentiality.
- Supporting administrative tasks such as managing clinic inventory, ordering supplies, and handling mail.
- Collaborating with clinicians and other staff to ensure seamless communication and patient flow.
- Assisting with marketing activities, including promoting special offers and memberships to clients.
- Ensuring the reception area is tidy, organized, and well-stocked with necessary materials.
- Providing clients with information about our services, treatments, and pricing, and directing them to the relevant team members when necessary.
JOB REQUIREMENTS:
- Emirati National (mandatory requirement).
- High School Diploma or Bachelor’s Degree (preferred).
- Previous experience in a receptionist or administrative role, ideally in a healthcare, wellness, or aesthetic clinic setting.
- Strong communication skills in both Arabic and English (written and verbal).
- Friendly, approachable, and professional demeanor with a customer-first attitude.
- Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
- Strong attention to detail and the ability to maintain accurate records.
- Proficient in Microsoft Office Suite (Word, Excel, and Outlook); knowledge of clinic management software is a plus.
- Ability to handle confidential information with discretion and professionalism.
- Experience working in the UAE healthcare or wellness industry is a plus.
- Ability to work independently and as part of a team to ensure smooth clinic operations.
COMPENSATION & REWARDS:
- Compensation is one of the best in the industry w/ local benefits.
- Strong incentive scheme upon achieving target
Job Type: Full-time
Application Question(s):
- What is your notice period?
- What is your salary expectation in AED?
- How many years of experience do you have in Aesthetic Clinic industry?