Admissions Assistant

The Admissions Assistant provides administrative and customer service support within the Office of Admissions. This position plays a vital role in the applicant experience by assisting prospective students through the admissions process, managing application materials, maintaining accurate student records, and supporting the department’s communication and data management efforts. The ideal candidate will demonstrate strong organizational skills, attention to detail, professionalism, and the ability to work collaboratively in a fast-paced environment.

Typical Duties:

• Serve as the point of contact for the Admissions Department, managing departmental emails and phone calls, assisting with applications, account creation, and providing student support throughout the admissions process.
• Manage the main admissions office email inbox, ensuring prompt and professional responses to inquiries and routing messages appropriately.
• Assist applicants with questions regarding admission requirements, application status, and supporting documentation.
• Verify receipt of official transcripts and other required documents, ensuring timely and accurate data entry into CRM and student information systems (e.g., Slate, Colleague, Etrieve) for application completion.
• Process transient applications.
• Communicate with students and external partners to address and resolve application-related issues.
• Conduct student enrollment verification using designated systems to confirm academic records.
• Perform administrative and managerial tasks to support the department and the Director of Admission, including procurement of office supplies, processing requisitions, and scheduling meetings.
• Maintain data integrity by performing routine database edits within multiple database platforms.
• Participate in professional development opportunities to enhance knowledge and skills.
• Assist with special projects and perform other duties as assigned by the Director.

FLSA: Non-exempt

Required:

• Associate’s degree from an accredited university (preferred in education, business, communication, or a related field).
• Minimum of one year of experience in higher education, customer service, or office administration (admissions experience preferred).
• Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new software systems quickly.
• Strong written and verbal communication skills.
• Excellent attention to detail, accuracy, and organizational ability.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to handle confidential information responsibly.
• Positive, professional attitude, and strong work ethic.

Preferred:

• Bachelor’s degree preferred.
• Experience working in higher education, admissions, student services, or a related field.
• Proficiency in data management systems, CRM platforms, and student information systems (e.g., Ellucian Colleague, Etrieve, Recruit, National Student Clearinghouse)
• Familiarity with Ellucian Colleague and document management systems (Etrieve).
• Understanding of university admissions policies and procedures.

Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation, including information obtained from social media and other internet sources.

Before hiring, the final candidate(s) must successfully pass a pre-employment background investigation, including information obtained from social media and other internet sources.

To Apply: When you select "," you will be prompted to provide the following:

• Cover Letter.
• A current resume or CV.
• Transcripts of all college work. Unofficial transcripts will suffice for application. Official transcripts must be submitted immediately upon employment.
• Email and phone number of three professional references. Reference letters may be requested later.