Admissions Coordinator (Orlando Campus)

The Admissions Coordinator supports the Online Admissions team by ensuring all new student readiness requirements are completed accurately and on time. This role manages proof of graduation documentation, tracks electronic device orders, maintains reporting and record accuracy, and provides day to day administrative and communication support to ensure smooth enrollment operations. This position reports directly to the Senior Director of Admissions - Online Studies, and plays a key role in supporting enrollment execution, compliance, reporting, and team coordination.

Work Location: Orlando Campus. This position is 100% on-site. Work-from-home is not available for this position.

Minimum Requirements:

High School Diploma or higher is required.

Ability to multitask in a fast-paced environment

An ongoing customer focus

The highest levels of integrity at all times

Ability to work extended hours (which will include evenings and weekends), in order to meet business objectives.

Essential duties and responsibilities:

• Order and track proof of graduation documentation for newly enrolled students.
• Monitor transcript and graduation verification requests to ensure compliance prior to start.
• Request and track transcript payment funds and maintain documentation logs.
• Track and coordinate new student electronic device orders, including confirmations, shipping, inventory tracking, and distribution.
• Communicate directly with students regarding outstanding admissions and start-readiness items.
• Create and distribute daily appointment reports, to-do lists, end-of-day updates, and weekly performance reports.
• Ensure accuracy of records within CRM and Campus Nexus; audit, document, and follow up on missing or incomplete information.
• Scan, upload, and maintain electronic student files in accordance with compliance standards.
• Handle incoming and outgoing calls, serving as a professional representative of Northbridge University.
• Serve as first call resolution for the Online Admissions team, escalating issues as needed.
• Schedule meetings for the Admissions team and assist with preparation for team events and meetings
• Process incoming admissions-related mail and documentation.
• Maintain inventory tracking for admissions-related materials and electronic devices.
• Support quality assurance and internal audits related to admissions documentation.
• Adhere to all company policies, procedures, and compliance standards.
• Attend college graduation ceremonies

Benefits:

• Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care
• Dental/Vision Insurance Coverage
• 12 Paid Holidays / Paid Time Off / Paid Volunteer Day
• 401[k] with 50% Employer Matching
• Short-Term Disability Life Insurance
• Supplemental Life Insurance Options
• Growth Opportunities / Education Assistance and Professional Development Benefits

No Cost Benefits:

• Group Life Insurance
• Long Term Disability
• Talent Referral Program
• TicketsAtWork - Discount Entertainment Program
• Enjoy a paid day off on your birthday (available to full-time employees after two years)

Why Join Northbridge University?

At Northbridge University, you become part of a community devoted to academic excellence, innovation, and human development. Every employee, from faculty to administrative staff, plays a key role in advancing the growth of our students while enhancing their own professional journey. We foster a culture of teamwork, respect, and ongoing learning, where innovative ideas are welcomed and talent is supported. Our employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.

At Northbridge University, you’re not just building a career—you’re creating a meaningful purpose.

For additional information on who we are – https://northbridge.edu/en/who-we-are

Northbridge University is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.