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The Admissions Coordinator serves as one of the first points of contact for hospitals, referral sources, residents, and families. This role is responsible for assisting with admissions, coordinating referrals, communicating with hospitals and case managers, and helping ensure a smooth transition into our facility.
The ideal candidate is professional, compassionate, detail-oriented, and fluent in both English and Spanish.
Responsibilities
Answer incoming calls and respond to admission inquiries
Communicate with hospitals, discharge planners, case managers, physicians, and families
Assist with coordinating new admissions and resident intake processes
Review referral information and gather required documentation
Provide tours of the facility to prospective residents and families
Explain services, amenities, and rehabilitation programs offered at Fairview
Maintain accurate records and follow-up communications
Help build and maintain strong relationships with hospitals and community referral sources
Collaborate closely with nursing, social work, and administration teams
Assist with insurance verification and admission paperwork when needed
Participate in community outreach and marketing initiatives
Support the admissions team with daily operational tasks
Qualifications
Fluent in Spanish and English (required)
Previous admissions, healthcare, customer service, or sales experience preferred
Nursing home or rehabilitation center experience is a plus
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Comfortable speaking with families during stressful situations
Professional demeanor and positive attitude
Knowledge of basic computer systems and documentation
Ability to work in a fast-paced environment
What We Offer
Competitive salary
Supportive team environment
Opportunity for growth within healthcare administration
Meaningful work helping residents and families during important life transitions
Professional and welcoming workplace culture
Location
Fairview Nursing Care Center
Queens, New York
How to Apply
Interested candidates are encouraged to apply by sending their resume and contact information to the Admissions Department at:
Join a team that values compassion, professionalism, teamwork, and excellence in patient care.
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