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Admissions Officer/ Citizens School, Dubai, UAE
United Arab Emirates
Citizens School
United Arab Emirates
Job type:
Full Time, Fixed Term
Start date:
01 November 2025
Apply by:
31 October 2025
Job overview
The Admissions Officer manages the admissions process, student records, and compliance requirements while providing accurate information and support to families. The role ensures smooth operations through effective communication, event coordination, and timely reporting.
Key Responsibilities:
KHDA related tasks if needed – uploading and maintaining student files, contacting/follow up with parents for missing documents, TC requests, demotions, contacting KHDA for any queries, liaising with Compliance Rep (when required/on a case-by-case basis) etc.- Prepare weekly admissions report and share it with the relevant team members when needed.
- Record meeting minutes and share with the relevant team members when needed.
- Redirect EE inquiries to the relevant team members.
- Maintain/update partnered corporate/nursery contracts/relocation companies (i.e., Renewals or edits)
- Assist Open Mornings, Stay and Play events, Coffee mornings i.e., ensure lead time of 2 weeks is followed on social media, and visibility of our brand through the event (brochures/other promotional giveaways), gentle reminder to the logistics team for set up/coordinate on that day for smooth running of the event. Capture all the events on social media platforms.
- Send out upcoming events/season’s greetings/camps and other promo material to all the HubSpot/iSAMS inquiries.
- Greet visitors, answer phones, respond to inquiries, and resolve issues based on established policies, making appropriate referrals as needed.
- Perform a wide variety of administrative tasks including data entry and the drafting, editing, and revision of meeting minutes, reports, and the Office of Admissions procedural manual.
- Organize and facilitate meetings and special events, schedule and coordinate dates and times, venues, attendance, agendas, and facility arrangements.
- Perform basic, routine bookkeeping functions relative to marketing materials.
- Prepare special reports, summaries, or replies to inquiries by compiling data and statistics.
- Assist in the development or upkeep of the departments’ websites.
- Represent the Office of Admissions when needed in outside events.
- Provide service excellence through courteous, informed, accessible and professional engagement.
- Perform other duties as assigned.
- Providing information regarding the admissions process and school policies to students, their parents, and other members of the community
- Reviewing applications to ensure that all required documents have been submitted.
- Screening applications for admission to determine which candidates should be interviewed
- Explaining application procedures and deadlines to prospective students and their parents
- Conducting interviews with applicants to determine their suitability for admission
- Coordinating admission events such as interviews or open houses
- Providing information about financial aid options and deadlines to prospective students and their parents
- Maintaining an inventory of brochures, pamphlets, and other materials related to the school’s programs and policies
- Reporting on student progress to teachers, counsellors, and other school staff
- Keeping track of staff learners and update the bursary list.
- Reach out to corporates and sign contracts to push enrolments
- Make sure all discount policies are applied and update when necessary
- Leavers and TC tracker up to date always
- Student Database all updated with all the requirements
- Parent handbook, parent contracts and welcome pack all to be related and updated properly.
Qualifications & Skills:
Bachelor’s degree in Business Administration, Education, or a related field (preferred).- Minimum 2–3 years of experience in school admissions or administrative roles.
- Strong knowledge of student admissions processes and UAE regulatory requirements (KHDA experience preferred).
- Proficiency in MS Office and school management systems (e.g., iSAMS, HubSpot).
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational and time-management abilities with attention to detail.
- Ability to multitask, work under pressure, and maintain confidentiality.
How to Apply
To apply, please submit the following documents:
Completed Citizens TES Application Form
Up-to-date CV with a recent photograph
Cover letter outlining your suitability for the role
Applications will be reviewed on a rolling basis. Early applications are encouraged.
Start Date: Oct 2025
Safeguarding Commitment:
Citizens School is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.
Diversity & Inclusion Statement:
Citizens School is committed to fostering a diverse, inclusive, and respectful environment. We value applications from all backgrounds, cultures, abilities, and perspectives, and strive to build a team where diversity is respected and celebrated.
Recruiter contact:
Email us
Call us
About Citizens School
Citizens School
243 22D Street, Al Safa Street, (Opposite City Walk), Dubai
United Arab Emirates
Vision and Values
Purpose: Inspire, Empower, Thrive
We embed the Citizen's vision and ethos by living out the following values:
- Entrepreneurship
- Empathy
- Inclusivity
- Growth Mindset
- Curiosity
- Resilience
- Well-Being
About Citizens School Dubai
At Citizens School Dubai, we are redefining education through a forward-thinking approach, empowering learners with our distinctive vision to "Inspire, Empower, Thrive." Our core values and unique approach focus on four pillars: nurturing entrepreneurial mindsets, implementing inquiry-based learning, promoting transdisciplinary project-based learning, and ensuring that every learner is known and valued as an individual. We are dedicated to preparing learners for future challenges by embedding real-world applications into every subject and fostering a supportive, inclusive environment for exploration and growth.
Location & Environment
Located in the heart of Dubai, Citizens School is close to key landmarks such as Sheikh Zayed Road, Business Bay, Downtown, Burj Khalifa, City Walk, and Jumeirah. Our campus offers modern facilities in a prime and easily accessible location
Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy.
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