Normal office, may travel some within the community when needed. May be required to transport normal office equipment and materials. Ability to comprehend and work with a variety of information from various sources. Able to clearly communicate with a diverse population of individuals. Ability to compose correspondence and reports and remain in a sedentary position for prolonged periods of time. May be required to work additional hours or days depending on circumstances. Significant travel, including some overnights and weekends, within the territory between early September to November and mid-January to May is required. May be required to work additional hours or days depending on circumstances.
In order to move up the Tier system, tenure and meeting expectation rankings on the annual review must met.
- Job Knowledge – Successfully meet expectation rating on the last Employee Appraisal in the Knowledge of Profession/Professional Development section. Must meet continued growth with certifications/professional development courses/seminars, etc.
- Customer Service – Survey results, emails, internal and external customer service. Successfully met expectations rating on the last Employee Appraisal in the Customer Service section. Must also have a combined average score of meets expectations or higher equivalency on the Admissions Satisfaction Survey.
- Performance – Communication with student population, total students from their population, this will be ranked by the current CRM and internal reports. The increase is based on tenure and meets expectations ranking on the annual review.
- Survey Results/Feedback – positive survey results.