Adult Case Manager

We are seeking dedicated and compassionate individuals to join the team at Polara Health, where our mission is to provide accessible, compassionate whole person care that strengthens our community. As an Adult Case Manager, you will work with the outpatient Adult Services team at our Windhaven Center office, providing support to help adult clients access services and stay in treatment.
We offer a team approach to health and wellness; medical providers, therapists/counselors, case managers, and peer support team members work together to support the mental health and well-being of our clients.

POSITION SUMMARY

Provides case management services to new clients on treatment waiting lists, current clients in need of case management, and rural clients in need of case management. Case manager provides assistance and structure, which allows clients to access services and stay in treatment. Case manager may also provide group and individual services as appropriate to their expertise and experience.

ESSENTIAL RESPONSIBILITIES

• Assists clients in obtaining needed Polara Health services, entitlements or other services.

• Provides crisis intervention and support services to clients on the caseload.

• Provides group and individual services as needed.

• Participates as a team member and attends weekly staffings and supervision.

• Provides documentation and requests for authorization as required by funding sources.

• Coordinates and assists treatment team in monitoring enrollment and utilization, client care, and client participation in other Polara Health services

• Maintains clinical record per agency policy and procedure.

• Attends all team meetings, case reviews, staff meetings, supervisory sessions, and in-service trainings as scheduled.

• Management of all aspects of treatment, including referrals to additional resources when appropriate.

• Assisting in department strategic planning and implementation through participation in department staffings, staff meetings, training, and other meetings as assigned.

• Participation in agency affairs, including marketing, promotion of chemical dependency services, development of programs, and other related duties as assigned.

• Participation in training, workshops, seminars, both internal and external, as required by agency policy and procedure and certification requirements.

• Conducting necessary case management to ensure proper referral and follow-up on associated services.

• Documentation and reporting to referral sources, both external and internal.

• Performs other duties as assigned.

QUALIFICATION

• 21 years of age or older; or minimum 18 years old and licensed or certified under A.R.S. Title 32 and providing services within the personnel member’s scope of practice; or minimum 18 years old for select administrative positions

• Must be able to provide or obtain an AZDPS Level One Fingerprint Clearance Card

• Must possess a valid Driver License

• Minimum of a High School Diploma or GED required; Bachelor's Degree preferred OR Minimum combination of education and experience to equal 4 years in behavioral health will be considered

• 1 year clinical experience OR Minimum combination of education and experience to equal 4 years in behavioral health will be considered

• CD assessment, treatment, and treatment planning

• Knowledge of state, federal, Joint Commission rules and regulations.

• Working knowledge of DSM IV and diagnoses

CORE COMPETENCIES

• People – Passionately believes in people and embraces diversit

• Integrity – Does the right thing even when no one is lookin

• Learning – Challenges old paradigms with critical thinking, curiosity and creativit

• Accountability – Sets an intentional culture of personal responsibility; believes everyone carries the loa

• Relationships – Serves colleagues and consumers with love, empathy and compassion

PHYSICAL DEMANDS & WORKING CONDITIONS

The physical and working demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment, travel within the community, as needed

• Heavy exposure/use of computers, cell phones, office phones, etc

• Ability to sit for prolonged periods throughout work hour

• Must be able to occasionally lift and/or move 5 or more pound

• Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Polara Health protocols

This position is considered Safety-Sensitive by Polara Health.

Polara Health subscribes to the principles of Equal Employment Opportunity. Polara Health’s policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, Polara Health intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.

In accordance with requirements of the Americans with Disabilities Act, Polara Health’s policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify Polara Health in any of the following ways: by calling 928-445-5211, ext. 4047, U.S. Mail, or hand deliver to Polara Health 3343 N. Windsong Drive, Prescott Valley, AZ 86314 Attention: Human Resources Job Applicant Request.

Employment is contingent on background checks as required by Polara Health’s policies which may include: Fingerprint Clearance, Drug Test, Criminal History, Driving History Record, Sex Offender Registry Search, Department of Child Services, State Central Registry Check, Employment Verification, Education Verification, and Professional References.

We Offer the Following Benefits to Full Time Employees:

Medical * Dental * Vision * Short and Long Term Disability * Life Insurance * Health Savings Account * Flexible Spending Account * Employee Assistance Program * 401(k) * Up to 3 Weeks of Paid Time Off * 10 Paid Holidays per Year * Shift Pay (for select inpatient and residential positions) * Educational Reimbursement *

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.