Adult Community Care Specialist (Case Manager)

POSITION SUMMARY

Provides care and services for adults with multifaceted needs that may include stabilization in living environment, coordination of placements, and support and services when discharging from higher levels of care. Services provided are primarily in the community and client’s living environment. Services may include skill building, modeling, coaching, coordination and connection to resources and natural supports. This position works within a team to navigate and meet the comprehensive needs of the client.

ESSENTIAL RESPONSIBILITIES

• Provide regular and consistent services and supports to clients identified appropriate for community supports

• Management of all aspects of clinical treatment including referrals to additional resources, crisis assessment and support as needed

• Work with client on skill building, activities that support stabilization in living environment, connection to community resources and natural supports

• Service provision shall be conducted primarily in the client’s living and other environments as necessary or appropriate

• Provide outreach and engagement when needed

• Closely collaborate with other care teams within Polara to coordinate and meet client needs (Inpatient Hospital, Crisis Stabilization Unit, Outpatient Services, Primary Care)

• Facilitate Adult Recovery Team Meetings (ARTs)

• Participates as a team member and attends scheduled staffings and supervision.

• Partners with client and team to identify treatment goals

• Maintains clinical record per agency policy and procedure.

• Attends all team meetings, case reviews, staff meetings, supervisory sessions, and in-service trainings

• Management of all aspects of treatment, including referrals to additional resources when appropriate.

• Performs other duties as assigned

QUALIFICATIONS

• 21 years of age or older; or minimum 18 years old and licensed or certified under A.R.S. Title 32 and providing services within the personnel member’s scope of practice; or minimum 18 years old for select administrative positions

• Must be able to provide or obtain an AZDPS Level One Fingerprint Clearance Card

• Must possess and maintain a valid Driver License, current automobile insurance, and a driving record that meets the guidelines and requirements of the organization

• Bachelor's degree in related field OR a combination of education and experience to equal 4 years in behavioral health will be considered.

• Minimum of a High School Diploma or GED required

• Ability to assess situations and demonstrate critical thinking and problem solving abilities

• Understanding of mental health and impact on functioning

• Understanding of trauma informed care

• Experience working with individuals in crisis situations and/or in need of intensive support services

CORE COMPETENCIES

• People – Passionately believes in people and embraces diversity

• Integrity – Does the right thing even when no one is looking

• Learning – Challenges old paradigms with critical thinking, curiosity and creativity

• Accountability – Sets an intentional culture of personal responsibility; believes everyone carries the load

• Relationships – Serves colleagues and consumers with love, empathy and compassion

PHYSICAL DEMANDS & WORKING CONDITIONS

The physical and working demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment, travel within the community, as needed

• Heavy exposure/use of computers, cell phones, office phones, etc.

• Ability to sit for prolonged periods throughout work hours

• Must be able to occasionally lift and/or move 5 or more pounds

• Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Polara Health protocols

This position is considered Safety-Sensitive by Polara Health.

Polara Health subscribes to the principles of Equal Employment Opportunity. Polara Health’s policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, Polara Health intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.

In accordance with requirements of the Americans with Disabilities Act, Polara Health’s policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify Polara Health in any of the following ways: by calling 928-445-5211, ext. 4047, U.S. Mail, or hand deliver to Polara Health 3343 N. Windsong Drive, Prescott Valley, AZ 86314 Attention: Human Resources Job Applicant Request.

Employment is contingent on background checks as required by Polara Health’s policies which may include: Fingerprint Clearance, Drug Test, Criminal History, Driving History Record, Sex Offender Registry Search, Department of Child Services, State Central Registry Check, Employment Verification, Education Verification, and Professional References.

We Offer the Following Benefits to Full Time Employees:

Medical * Dental * Vision * Short and Long Term Disability * Life Insurance * Health Savings Account * Flexible Spending Account * Employee Assistance Program * 401(k) * Up to 3 Weeks of Paid Time Off * 10 Paid Holidays per Year * Shift Pay (for select inpatient and residential positions) * Educational Reimbursement *