Adult Services Clerk

The Joliet Public Library is seeking a friendly, tech-savvy Adult Services Clerk to join the team at our Ottawa Street Branch. This position is perfect for someone who enjoys helping people, feels confident using technology, and is eager to learn new skills in a fast-paced public service environment.

As part of the Adult Services team, you’ll assist patrons with technology and resources, helping them connect with the library’s services and opportunities. You’ll play a key role in representing the mission of the library—to connect all people with information, ideas, and resources that enrich their lives.

Schedule & Requirements:

Daytime, evening, and weekend hours are required.

High school diploma or equivalent required.

Part-time position; schedule varies based on library needs.

Key Responsibilities:

Provide customer service at the Adult Services desk.

Assist patrons with computers, printing, scanning, and other technology.

Support patrons in accessing databases and online tools.

Help with library accounts, holds, and catalog searches.

Maintain equipment and report technical issues as needed.

Qualifications:

Strong communication and customer service skills.

Ability to explain and demonstrate technology to patrons.

Comfort learning new systems and resources.

Patience and professionalism in a busy environment.

Dependable and adaptable team player.