Advance Data Analytic Officer

Duties And Responsibilities

• Analytics & Dashboard Development
• Design, develop, and maintain interactive Power BI dashboards and reports to support clinical, operational, financial, quality, and population health initiatives.
• Collaborate with stakeholders to gather requirements, translate business needs into analytical solutions, and deliver actionable insights.
• Utilize SQL, Power Query (M), and DAX to extract, transform, model, and analyze data from multiple hospital systems and databases.
• Ensure data accuracy and integrity through validation, reconciliation, and documentation of data sources, definitions, and reporting methodologies.
• Identify trends, performance gaps, and improvement opportunities, providing proactive recommendations to leadership and key stakeholders.
• Develop user-friendly dashboards with effective visual design, navigation, filtering, and drill-through capabilities to enhance decision-making.
• Produce KPI reports, ad-hoc analyses, and data-driven recommendations aligned with departmental and organizational objectives.
• Coordinate with data engineering and IT teams to resolve data quality issues, obtain source-system access, and maintain consistent data definitions.
• Maintain strict confidentiality of patient, employee, and organizational data in compliance with applicable policies, accreditation standards, and regulations.
Perform other related duties as assigned by the Director, Advanced Data Analytics (ADA).

• Service Desk & User Enablement This responsibility area is a significant component of the role. The proportion of time
  allocated to service desk and user enablement varies by Officer assignment and may
  represent up to 50% of the role for designated Officer slots.
  • Respond to user-submitted service desk tickets related to dashboards, reports, and analytics access — triage, troubleshoot, and resolve within agreed service levels
    

• Qualifications and Certifications

  • Diploma's degree in a quantitative or analytical field (e.g., Data Science, Computer Science, Information

  Systems, Engineering, Health Informatics, or equivalent).

  • Healthcare-related background (clinical, public health, health administration, or health informatics) is an

  advantage.

  • Relevant certifications in Power BI, data analytics, business intelligence, or healthcare informatics are

  preferred but not required.

  • Proven experience from 0-4 years as a data analyst preferably in healthcare set-ups
  • Good command of English and Arabic
    
• Competencies
  Technical Competencies
  • Strong hands-on experience building dashboards end-to-end in a modern BI platform —
  Power BI strongly preferred; Tableau, Qlik, Looker, or comparable platforms acceptable for
  candidates willing to ramp on Power BI.
  • Working knowledge of SQL — able to read, modify, and write basic-to-intermediate queries
  against relational databases for data extraction and validation.
  • Advanced Microsoft Excel — pivot tables, lookups, complex formulas, and data modelling.
    
  Behavioral & Professional Competencies
• Strong analytical and problem-solving skills with the ability to work independently, manage ambiguity, and ensure data accuracy.
• Excellent communication and stakeholder management skills, with a customer-focused approach to supporting and training end users.
• High level of ownership, collaboration, and adaptability, with the ability to manage multiple priorities and drive continuous improvement.