Advancement Services Gift Processor

Position Summary

Join a mission-driven team dedicated to supporting the generosity that fuels Fresno Pacific University’s vision. The Advancement Services Gift Processor plays a vital role in creating a positive and seamless donor experience by ensuring each gift is processed with accuracy, care, and professionalism.

This role is essential to the behind-the-scenes operations that empower scholarships, programs, and initiatives across the university. Working closely with the Advancement Services Coordinator, the Gift Processor helps steward donor relationships by preparing timely gift receipts, providing helpful support for donor inquiries, and keeping donor records current and reliable.

For those who enjoy detail-oriented work, collaborative environments, and contributing to meaningful outcomes, this position offers the opportunity to make a direct impact on the university community and those it serves.

Essential Functions

• Act promptly and decisively in conducting the full range of activities required to research various grant opportunities and prepare, submit, and manage grant proposals (from “Service” section).
• Capacity to manage simultaneous projects to meet firm deadlines.
• Model accepted standards and ethics of professional fundraising and standardized project management.
• Process incoming gifts daily under the direction of the Advancement Services Coordinator.
• Assist with the preparation of gift receipts and acknowledgment letters for prompt mailing.
• Assist the Advancement Services Coordinator in responding to donor gift inquiries and annual statements, providing accurate information.
• Maintain accurate and well-organized gift documentation and filing systems.
• Enter and update donor and constituent information as assigned, including addresses, phone numbers, emails, and coding updates.
• Support the Advancement Services Coordinator in maintaining data integrity by verifying records, correcting errors, and completing assigned data updates.
• Assist with routine updates to Colleague records, including alumni, employment, and communication details.
• Participate in address maintenance tasks such as NCOA updates and post-mailing data cleanup.
• Assist with assembling reports and data lists as requested by the Advancement Services Coordinator or Executive Director of Advancement Services.
• Provide support for larger data projects, mailings, or phone calling efforts as directed.
• Maintain inventory and ordering of receipting supplies when needed.
• Perform quality checks on gift batches and documentation to ensure accuracy and compliance with established procedures.
• Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University, integrating your Christian faith into your role and responsibilities.
• Embrace the mission, vision, and values of Fresno Pacific University, affirm the FPU Faith Expectations (Download PDF reader), and support the ideals and practices articulated in "The Fresno Pacific Idea”
• Uphold and advance Fresno Pacific University’s commitment to Christ-centered higher education, holistic student development, and serving diverse communities.
• Complete tasks timely with work that is comprehensive, complete, and accurate
• Communicates clearly, listens attentively, and seeks to understand others
• Collaborates productively with colleagues of varying skillset
• Other job duties as assigned

Qualifications

• Associate of Arts degree or equivalent experience.
• Knowledge in Microsoft Office Suite - word processing, desktop publishing, spreadsheet, web editing and presentation tasks/assignments.
• Strong written and verbal communication skills; ability to write clear, structured, and articulate business communications.
• Organizational and time management skills to coordinate projects and people, prioritize and track multiple projects simultaneously, and meet critical deadlines.
• Attention to detail.

• Bachelor’s degree or equivalent experience
• One year of experience in working with donors and gifts.
• Experience in a multi-site, multi-program university.

University Information

Environmental Conditions:

• Indoors in a normal office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes at least eighty percent (80%) of the time.
• Frequent computer use at a workstation, up to eight hours per day.
• Frequently work at a fast pace with unscheduled interruptions.
• Drive personal or University vehicles to appointments.
• Public contact position requiring professional apparel, personal hygiene, and grooming.

• This position typically functions indoors in an office environment with light to moderate noise associated with business office equipment. The position may involve travel for meetings and events.
• While performing the duties of this job, the employee is regularly required to: remain in a stationary position 80 % of the time, be able to move about inside the office to access file cabinets/office machinery etc., operate a computer and keyboard and other office productivity machinery such as calculators/copy machines/printers. The employee is occasionally required to position self to reach items on the floor and in high cabinetry.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Employee must be able to communicate with others to exchange information including both over the telephone and in-person communication with callers and community members and be able to read a computer screen and paper documents.
• Reasonable accommodations for those with disabilities will be provided in accordance with law.