Advertising Client Service Manager

Job Summary:
We are looking for an experienced Client Service Manager to lead client accounts, manage campaign execution, and ensure smooth communication between clients and the creative/production teams. The ideal candidate will handle multiple brands, oversee project delivery, and maintain strong client relationships.

Key Responsibilities

• Act as the main point of contact for assigned clients and manage day-to-day communication.
• Understand client goals and brief internal teams (creative, media, production, digital).
• Supervise the end-to-end execution of campaigns, ensuring timely delivery and high quality.
• Prepare and present proposals, campaign plans, and performance reports.
• Coordinate with internal teams to ensure accurate workflow and project timelines.
• Handle client feedback, resolve issues, and maintain high satisfaction.
• Work with the finance team for quotations, billing, and project approvals.
• Identify opportunities to upsell additional services (creative, digital, media).
• Maintain up-to-date documentation, job sheets, and CRM records.

Requirements

• Bachelor’s degree in Marketing, Mass Communication, Business, or related field.
• 3–7 years of client servicing/account management experience in an advertising, branding, or digital marketing agency (UAE experience preferred).
• Strong communication, presentation, and negotiation skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Solid understanding of advertising, branding, digital marketing, and production workflows.
• Creative mindset with a problem-solving approach.

Job Type: Full-time

Pay: AED6,000.00 per month