Advisory Support Associate

Overview:
The Advisory Support Specialist is responsible for assisting our branch offices with a high level of service, training, and new business processes. This entry-level role requires strong communication skills, a willingness to learn, and the ability to utilize available resources to provide excellent service and support.

Roles and Responsibilities:

• Provide courteous and accurate responses to inquiries from field offices and home office staff, ensuring a commitment to service excellence.
• Support a team-oriented environment by collaborating effectively and offering assistance to colleagues.
• Assist in processing Investment Advisory agreements and reviewing documentation.
• Develop expertise to accurately handle a range of requests across various lines of business and operating systems.
• Participate in training and development opportunities to build knowledge and skills.
• Uphold company core values and maintain professional standards in all tasks.
• Assist with day-to-day operational issues and provide support to ensure smooth business processes.
• Engage with field offices to facilitate new business submissions and address inquiries.
• Collaborate with internal departments to resolve issues and improve processes.
• Perform data entry and handle general incoming calls as needed.

Qualifications and Abilities Required:

• FINRA Series 66 and 7 licenses (or willingness to obtain within a designated timeframe).
• Basic knowledge of Envestnet, Schwab, and Pershing platforms is a plus.
• Understanding of the advisory field, including billing and regulatory requirements, is beneficial but not required.
• 1 year of experience in the financial industry or a related field preferred.
• Strong communication and interpersonal skills.
• Strong attention to detail is a must for this role.
• Service-oriented mindset with a positive attitude and eagerness to learn.
• Ability to work independently and within a team environment.
• Strong organizational skills with attention to detail.
• Willingness to take ownership and accountability for assigned tasks.
• Adaptability in a dynamic and fast-paced work environment.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience:

• using Envestnet, Schwab, or Pershing platforms: 1 year (Required)
• advisory billing: 1 year (Required)

Work Location: In person