Aesthetic Clinic Receptionist

We are lloking for a confident, presentable, and service-driven Receptionist who can also assist with basic marketing and lead management. You will be the first face of the clinic and play a key role in both client experience and clinic growth.

This role is perfect for someone who loves aesthetics, enjoys interacting with people, and has a flair for marketing and social media.

Key Responsibilities:Reception & Front Desk Operations

• Greet and welcome all clients with warmth and professionalism.
• Handle appointment bookings (phone, WhatsApp, walk-ins).
• Manage patient registration, consultation scheduling, and follow-ups.
• Handle billing, payments, and maintain daily cash records.
• Maintain a neat and organized reception and waiting area.
• Offer refreshments to waiting clients and ensure client comfort.
• Coordinate effectively with doctors, therapists, and management.

Marketing & Lead Management

• Assist with responding to leads from social media platforms (especially TikTok, Instagram, and WhatsApp).
• Track and follow up with leads to convert inquiries into bookings.
• Encourage and guide clients to leave Google reviews and testimonials.
• Take behind-the-scenes photos/videos (with consent) for posting or for marketing use.
• Collaborate with the marketing team on ongoing promotions or campaigns.
• Support monthly promotional activities inside the clinic.

Requirements:

• Minimum 1–2 years of experience in a front desk or receptionist role (preferably in a clinic or spa setting).
• Good English and Arabic communication
• Confident in handling customers and explaining treatments.
• Basic understanding of skin/aesthetic treatments is an advantage.
• Comfortable using WhatsApp, Instagram, and basic marketing tools.
• Organized, punctual, and able to multitask under pressure.
• Presentable appearance and pleasant personality.

What We Offer:

• Friendly and professional work environment
• Training and development opportunities
• Attractive salary and performance-based incentives
• Opportunities to grow in front desk and marketing roles

To Apply:
Please submit your CV with a recent photo. We’re excited to welcome someone passionate about both service and beauty to the Floss & Gloss family!

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Language:

• Arabic (Required)
• English (Required)