Kavak GCC

A leading e-commerce company in Dubai is seeking a Customer Service Representative to handle customer interactions and support post-purchase inquiries. This role involves promoting ancillary services, coordinating customer case resolutions, and improving Customer Satisfaction. The ideal candidate has 2-3 years of experience in customer service or sales, strong communication skills, and is fluent in English and Arabic. Join us to drive success in the automotive market!

Collaborate with customers across the UAE’s dynamic automotive e-commerce sector, resolving post-purchase issues and promoting value-added services in both Arabic and English. Shape exceptional experiences while enhancing customer satisfaction, fueling company growth through impactful support and persuasive upselling.

After-Sales Support Pro - Upsell & CSAT (Arabic/English)

Customer Service

Sales

Communication Skills

Customer Satisfaction Improvement

Case Resolution

CRM Software

Conflict Resolution

Multilingual Communication

Join Kavak GCC and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.