After Sales Technician

ob Title: After Sales Technician

Location: Dubai, UAE
Employment Type: Full-time

Job Description

We are looking for an After Sales Technician to work from the office and provide technical and customer support after product sales. The role involves handling customer inquiries, basic IT support, and coordinating service requests while ensuring good customer satisfaction.

Responsibilities

• Provide after-sales support to customers from the office
• Handle customer calls, emails, and service requests
• Assist customers with basic IT and technical issues
• Coordinate with technical and service teams when required
• Maintain service records and follow up on open cases
• Ensure timely response and customer satisfaction

Requirements

• Basic IT knowledge
• Good customer service and communication skills
• Basic computer skills (MS Office, email)
• Ability to work in an office environment

Job Type: Full-time

Pay: AED3,000.00 per month