Agency Assitant

Make a difference in our community and join the Sarasota Housing Authority (SHA) Team!

Since 1938, Sarasota Housing Authority (SHA) has been committed to providing quality affordable housing to enhance the lives of our residents and promote their independence. Our professional team members provide housing assistance to over 2,000 low-income families in Sarasota. In addition to affordable housing, SHA endeavors to help our families access appropriate services to improve their lives and is an award-winning industry leader in early childhood education. SHA is also a HUD High Performer in every category, for several years running. For more information on SHA, visit www.sarasotahousing.org

SHA is committed to providing our team members with a flexible work-life balance that increases their quality of life and well-being.

Become part of the SHA team and enjoy:

• A four-day (40-hour) condensed work week, Monday-Thursday schedule.
• Generous paid time off program.
• Twelve paid holidays annually.
• 100% Company paid medical, dental, and vision for employee only, starting on day one!
• Employer Match Deferred Compensation Plan of 100% of deferrals up to 5.4% of pay; if deferrals are 5.5% of pay or more, the match will be 7.5% of pay.
• A commitment to team member professional development, training, or continuing education, subject to CEO approval.

What We Are Looking For:

SHA is seeking a detail-oriented and adaptable Agency Assistant to provide administrative and operational support across multiple departments. This position supports senior leadership, including the Director of Construction & Capital Improvements, COO/Deputy Director, and Director of Asset Management, while also providing on-demand assistance to property management teams. The ideal candidate is organized, professional, and capable of handling multiple priorities in a fast-paced environment while maintaining accuracy, confidentiality, and excellent customer service.

In this Role, You Will:

• Provide comprehensive administrative and clerical support to senior leadership, including preparing reports, presentations, schedules, and correspondence.
• Organize and maintain files, records, and documentation to ensure accuracy and compliance with agency policies and procedures.
• Assist with project coordination by tracking deadlines, preparing meeting materials, and facilitating communication among internal staff, contractors, vendors, and external stakeholders.
• Provide data entry, reporting, and record-keeping support for property management, construction projects, and agency initiatives.
• Offer temporary administrative support to property management teams during high-volume periods, absences, or special projects.
• Assist with leasing files, tenant communication, and resident service coordination.
• Support document preparation, filing, and office coverage at property sites.
• Perform receptionist duties including answering phones, greeting visitors, and responding to inquiries.
• Coordinate schedules, meetings, and training sessions as needed.
• Perform other duties as assigned to support organizational operations.

What You Need:

• High school diploma or GED required; some college coursework preferred.
• Previous administrative or clerical experience with public contact.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational and time management skills; ability to balance multiple priorities.
• Excellent written and verbal communication skills and attention to detail.
• Ability to handle confidential information with discretion and professionalism.
• Valid Florida driver’s license, insurable under SHA’s fleet policy, and ability to pass a pre-employment screening.
• Experience supporting multiple departments or senior leadership preferred.
• Knowledge of affordable housing, property management, or Public Housing Agency (PHA) operations a plus.

If you are interested in joining the SHA team and contributing to our continued efforts to provide quality affordable housing to enhance the lives of our residents and promote their independence, Please Apply Now.

Job Type: Full-time

Pay: $19.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person