Agency Receptionist-Berea, OH (Part-Time)

OhioGuidestone is seeking a full-time/part-time, receptionist to support our Agency. The receptionist is responsible for answering phone calls, processing incoming/ outgoing mail for the Agency and providing general administrative support. They direct calls to the appropriate individuals and ensure a positive and professional experience. The receptionist must possess excellent communication and interpersonal skills, have strong organizational abilities, and be proficient in handling basic office equipment and software. Candidates must have a high school diploma, reliable transportation, a valid driver's license, and insurance. #YourPathStartsHere

• Answering calls received to the Agency and directing calls in an efficient, courteous, and helpful manner.
• Maintaining an online reference of all Agency locations and associated programs with key personnel and phone numbers where they can be reached.
• Maintaining an online reference of all Agency fax numbers and their locations.
• Assisting with sorting, posting, and delivering of agency mail and packages within the building.
• Preparing and mailing correspondence as needed for the department.
• Maintaining and providing necessary service for the operation of the postage meter and other office equipment.
• Maintaining inventory of needed office or kitchen supplies.
• Greeting all guests/visitors, including having them sign-in, issue visitor passes and wait in the reception area until they can be taken to their destination.
• Keeping Agency informational flyers, client rights documentation, applications for employment, and other printed materials stocked and available in the reception area.
• Maintaining regular and reliable attendance.
• Exhibits positivity, flexibility, and a willingness to take on new responsibilities as requested or required.
• Demonstrates positive leadership, promotes a team-based work environment and presents the Agency in the most positive light with all internal and external contacts.

• Work is primarily performed at a desk. At times the work may involve prolonged periods of photocopying when necessary
• Some physical activity is required to process mail, store office supplies, etc. Lifting over 30 lbs. is not required.
• Exceptional customer service and phone skills needed.
• Attention to detail and confidentiality are required.
• English reading and writing skills are required.
• Must be capable of providing customer service in a professional and courteous fashion.

• A high school diploma or equivalent required.
• Computer literacy and excellent oral communications is essential.
• Ability to operate a variety of office equipment.
• Ability to pass a drug screening.
• Must have a valid Ohio Driver’s License with a safe driving record and valid insurance.