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Agency Staff Services Analyst I - Confidential
THE CURRENT VACANCY IS WITHIN THE PERSONNEL UNIT
OF THE DEPARTMENT OF SUPPORT SERVICES
ORAL EXAM IS TENTATIVELY SCHEDULED FOR MARCH 2026
RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED
FINAL FILING DATE: MARCH 19th, 2026 AT 12:00 PM
SALARY INFORMATION
Agency Staff Services Analyst I – Confidential:
$4,892 - $6,243 APPROXIMATE MONTHLY / $28.22 - $36.02 APPROXIMATE HOURLY
Agency Staff Services Analyst II – Confidential:
$5,393 - $6,883 APPROXIMATE MONTHLY / $31.12 - $39.71 APPROXIMATE HOURLY
Please visit Labor Agreements (MOUs) | Shasta County CA and refer to the Shasta County Personnel Rules and the Confidential Cost of Living Increases for future salary increases.
ABOUT THE POSITION
This position is located within the Department of Support Services Personnel Unit. The Department of Support Services Personnel Unit is a progressive, team-oriented, and focus driven unit that assists all County Departments with their personnel needs with the goal of helping County departments reach their desired outcomes.
Under direction, this assignment within Personnel may perform a wide variety of analyst duties including preparation of salary studies, recruitment and retention studies; review of reorganization and reclassification requests; maintenance of job classifications; preparation of board reports, resolutions and salary resolutions; processing of public records act requests; facilitating the Countywide training program; review and update of policies and procedures; participating in special studies or projects, and performing related work as assigned.
DISTINGUISHING CHARACTERISTICS
Agency Staff Services Analyst I – Confidential: Positions in this classification are responsible for performing various staff administrative and analysis work. Work may include diverse special projects with rigid deadlines. This is the entry level classification in the Agency Staff Services Analyst I/II – Confidential class series. Incumbents in this classification are expected to become familiar with the operations and programs of the department to which assigned and initially perform less complex work than what would be expected of an Agency Staff Services Analyst II – Confidential. This is a Confidential classification. Confidential in this context according to the Personnel Rules means a non-management employee who, in the course of his or her duties, is regularly privy to management planning or decision-making regarding the County’s administration of employer-employee relations as determined by the Board of Supervisors.
Agency Staff Services Analyst II – Confidential: Positions in this classification are responsible for performing various staff administrative and analysis work. Work may include diverse special projects with rigid deadlines. This is the journey level classification in the Agency Staff Services Analyst I/II – Confidential class series and is distinguished from the Agency Staff Services Analyst I – Confidential classification in that incumbents are expected to perform more complex analytical work and complete special projects with a high degree of independence. This is a Confidential classification. Confidential in this context according to the Personnel Rules means a non-management employee who, in the course of his or her duties, is regularly privy to management planning or decision-making regarding the County’s administration of employer-employee relations as determined by the Board of Supervisors.
IDEAL CANDIDATE
The ideal candidate will have experience in research and data analysis; creating and composing complex reports; presenting data that supports findings; project management; policy development; interpreting and explaining laws, rules, regulations, policies, and procedures; meeting rigid deadlines; and working in a high paced, multiple priority environment. The ideal candidate will have excellent written and oral communications skills and strong analytical skills. A positive attitude, outstanding customer service, and focus on finding creative solutions are essential.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Gathers, tabulates, and analyzes data; draws organization, workload, and other charts; prepares reports and makes recommendations on procedures, policies, and program alternatives; makes recommendations on financial, personnel, client, and other administrative systems; monitors contracts; writes a variety of complex reports; orders supplies; prepares correspondence; and may assist in the supervision of staff.
QUALIFICATIONS
Any combination of education and experience sufficient to directly demonstrate possession and application of the following:
Knowledge of: General public and business administration practices; governmental functions and organization; principles and practices of the functional areas germane to this specialized position.
Ability to: Gather and analyze data; identify problems and central issues; reason logically; perform and document research in dealing with administrative issues; read and interpret operating procedures and regulations; recommend and implement changes; speak and write effectively; establish effective working relationships with those contacted during the course of work; work independently and accept increasing responsibility.
MINIMUM QUALIFICATIONS
It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.
Agency Staff Services Analyst I – Confidential:
A bachelor's degree from an accredited college or university AND journey level paraprofessional or related project/administrative support experience.
Agency Staff Services Analyst II – Confidential:
A bachelor's degree from an accredited college or university AND one (1) year of experience equivalent to an Agency Staff Services Analyst I – Confidential with Shasta County.
SUPPLEMENTAL QUESTIONS
Responses to the following must be submitted with a completed application.
- Do you possess a bachelor's degree from an accredited college or university? Yes / No If “Yes,” please indicate the type of degree you received and the college you received it from. If “No,” type N/A.
- Do you possess journey level paraprofessional or related project/administrative support experience? Yes / No If “Yes,” please provide details including, but not limited to, employers, dates of employment, and job duties. If “No,” type N/A.
- Do you possess one (1) year of experience equivalent to an Agency Staff Services Analyst I – Confidential with Shasta County? Yes / No If “Yes,” please provide details including, but not limited to, employers, dates of employment, and job duties. If “No,” type N/A.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
OTHER CONSIDERATIONS
- All new employees are required to have their paycheck directly deposited to a bank account.
- Some positions may require a valid California driver's license and acceptable driving record according to County policy.
- Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
- As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
- Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
- Shasta County participates in E-Verify. For more information visit DOJ Right to Work Poster (Download PDF reader). If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.
- In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
- Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 9.5% their pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at Shasta County Employee Benefits for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County website are for information purposes only. To the extent the provisions of the flyer or the County website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.
APPLICATION AND SELECTION PROCEDURES
Shasta County Personnel will accept applications and responses to the supplemental questions until 12:00 p.m. on March 19th, 2026. A resume and/or cover letter will be accepted in addition to the application form but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as, “Refer to resume and/or cover letter,” or “See attached resume and/or cover letter” the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion in the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran must provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) with the employment application on or before the final filing date. Applicants are encouraged to apply on-line at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting Fair Chance Act | CRD.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Shasta County Personnel
1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515
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