Agentforce Trainer / Salesforce AI Consultant Contract / Ongoing

Location: Remote (Global)

Engagement: Ongoing weekly Workshops + Advisory

Company: MaxAccelerate Technology Group / Kompetenza Innovation

Overview

We are building one of the most forward thinking AI powered Salesforce practices in the market. Our focus is simple: move organisations from traditional CRM delivery to AI first operating models, powered by Agentforce, automation, and intelligent workflows.

To support this, we are looking for a highly experienced Agentforce Trainer / Salesforce AI Consultant to work closely with our internal team of Salesforce developers, architects, and product leaders. This is not a standard consulting role. This is about shaping how a global team thinks, designs, and delivers AI driven Salesforce solutions.

The Role

You will act as a hands on expert and trainer, delivering structured workshops and real world guidance to enable our teams to:

• Design and build Agentforce powered AI agents
• Translate business requirements into AI driven use cases
• Implement end to end intelligent workflows across Salesforce
• Shift from traditional development to AI first solution architecture

You will play a key role in upskilling our entire Salesforce capability.

Key Responsibilities

• Deliver monthly hands on workshops for Salesforce developers and architects
• Train teams on Agentforce architecture, capabilities, and best practices
• Support the design and build of real world AI use cases, including:
  • AI SDR (Sales Development Representative) agents
  • Customer Service / Support agents
  • Onboarding and operations agents
• Guide teams on prompt design, orchestration, and agent workflows
• Provide advisory on scaling AI solutions across enterprise environments
• Review and improve existing implementations and use cases
• Help define internal frameworks, accelerators, and best practices

Required Experience

• Proven experience working with Agentforce (Salesforce AI Agents)
• Demonstrated experience building multiple AI agents end-to-end
• Strong background as a Salesforce Consultant / Architect
• Hands on delivery of AI use cases such as:
  • Sales automation / SDR agents
  • Customer service automation
  • Workflow automation using AI
• Deep understanding of:
  • Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud)
  • AI driven workflows and automation
  • Prompt engineering and agent orchestration
• Ability to train, mentor, and communicate complex concepts clearly

What We're Looking For

• Someone who is genuinely AI first in their thinking
• A practitioner - not just theory, but real world delivery experience
• Strong communicator who can lead workshops and influence senior teams
• Passion for building scalable, intelligent solutions
• Ability to work in a fast moving, high growth environment

Why This Role

• Work with a global AI and Salesforce innovation team
• Be part of building next generation AI products and services
• Influence how AI is delivered across multiple industries and markets
• Long term opportunity with consistent engagement and impact
• Direct involvement in cutting edge Agentforce implementations

Engagement Model

• Ongoing contract / advisory role/Perm
• Monthly workshop delivery (core requirement)
• Additional involvement in solution design and strategic initiatives