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AI Data Analyst (BI & Operational Intelligenc
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The role of data analyst will translate our unified data into actionable insights that drive efficiency across Freight, Warehousing, and Customer Service. You will build the Supply Chain Control Tower that gives Operations and Customers real-time visibility into the movement of goods, enabling data-driven decisions that improve EBITDA. The goal is to launch the Supply Chain Control Tower and Customer Visibility Portal within 9 months (Q2–Q4 2026) enabling a holistic view of the business. You will build dashboards for the Operations teams, which will provide a premium product for our customers – visualizing everything from Landed Cost and Transit Times to Warehouse Labor Efficiency. You will prove the value of our AI initiatives by tracking the tangible time and money saved per shipment.
Key Responsibilities
Dashboard Design & Business Intelligence
- Build the "Control Tower": Develop real-time Power BI dashboards that visualize the full order journey: Inbound Freight status -> Warehouse Receiving speed -> Outbound Order accuracy.
- Customer Visibility: Prototype and build the "Client Portal" views that give our customers self-service access to their inventory levels, shipment locations, and spend analytics.
- Operational Scorecards: Create unified scorecards for Carriers (Transit adherence) and Warehouse Teams (Dock-to-Stock time), identifying bottlenecks in the handoff between them.
Strategic Analysis & AI ROI
- End-to-End Efficiency: Analyze the "lag time" between operational steps (e.g., "Time from Vessel Arrival to Warehouse Availability") to identify where AI Agents can speed up the flow.
- Margin Analysis: Combine Freight rates and Warehouse labor costs to calculate the true Net Margin per Customer, helping leadership optimize pricing.
- AI Performance: Track the success of AI Agents (e.g., "Percentage of autonomous email replies") to validate the ROI of our technological investments.
Required Skills & Experience
- 3+ years in Data Analytics: Expert-level SQL and Power BI/Tableau skills.
- Data Transformation: Familiarity with dbt (reading models) to collaborate with engineers on business logic.
- Data Modeling: Ability to design "Cross-Functional" data models (e.g., linking a Container ID to a Warehouse Receipt).
- Supply Chain Fluency: Clear knowledge and understanding of both Freight (ETD/ETA, Demurrage) and Warehousing (SKU, UPH, WMS).
- Product Mindset: The ability to visualize and create internal dashboards and external customer reports as "products" that need to be intuitive and valuable.
- Storytelling with Data: The ability to clearly articulate the why behind the data to operators in a manner that is understandable.
Benefits: The company offers medical, dental, and vision insurance, as well as basic and voluntary life and voluntary ancillary coverages for accident, critical illness and hospital indemnity. Full-time employees are eligible for paid sick leave, bereavement, holiday and vacation pay. Employees are eligible to participate in the company 401k plan on the first day of the third month following hire date.
iDC Logistics Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of the company’s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes.
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