AI Enablement Specialist

Title: AI Enablement Specialist

Location: Remote (East Coast)

Salary: $110k - $120k + Bonus

Prestigious Professional Services Firm is seeking an AI Enablement Specialist to join their team!

RESPONSIBILITIES

• Partner with business units and firm services to identify and shape high-impact AI agent use cases aligned to workflow needs.
• Facilitate working sessions to define use cases, scope requirements, and guide internal GPT builders through development.
• Act as a trusted advisor to internal stakeholders on responsible and effective AI agent usage.
• Conduct recurring 1:1 mentoring sessions to build AI fluency and support builder capability development.
• Manage and moderate the AI Community Slack channel to foster engagement, surface insights, and promote best practices.
• Independently configure and build GPTs in select cases, while primarily supporting internal builders in development efforts.
• Partner with Internal Communications, Training, and Change Management teams to design and execute activation and enablement strategies that drive sustained AI adoption.
• Manage the GPT request queue and inbound support channel, ensuring timely response and appropriate prioritization.
• Guide internal GPT builders through the established AI development framework and process.
• Support testing and refinement prior to launch, providing structured feedback to ensure quality and usability.
• Partner with BTO for technical integration and system-level requirements as needed.
• Maintain documentation of launched GPTs and associated use cases.
• Monitor adoption trends, builder activity, and user feedback to identify opportunities for improvement.
• Synthesize insights from mentoring sessions and support interactions to inform roadmap discussions.
• Support scalable AI deployment by identifying repeatable patterns, templates, and best practices.
• Champion responsible for experimentation and knowledge sharing across the firm.

QUALIFICATIONS

• Bachelor’s or Master’s degree in Business, Technology, Engineering, or a related field.
• Experience in professional services or consulting environments.
• Familiarity with low-code or AI configuration environments (e.g., GPT customization).
• Understanding of AI governance principles and responsible AI practices.
• Experience supporting internal product launches or digital transformation initiatives.
• Strong stakeholder management and influencing skills.
• Strong writing, documentation, and project management capabilities.
• Excellent interpersonal skills, with the ability to work effectively across all levels of the organization, including senior management.
• Excellent verbal and written communication skills, with the ability to engage both technical and non-technical stakeholders.