Job Details
Description
Job Description
This member will be a part of VEKA’s Supply Chain organization, playing a critical role in improving Order-to-Cash (O2C) performance through analytics, process improvement, and applied A.I., while also serving as a project leader and strategic enabler across Supply Chain functions.
Duties And Responsibilities
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Act as a Project Leader for cross-functional initiatives, coordinating work between Production Planning and Operations, Customer Call Center, Commercial Sales teams, Shipping and Logistics, and IT.
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Serve as a strategic thought partner to the Director of Customer Supply Chain on longer-term O2C maturity, digital enablement, and scalability.
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Translate leadership strategy into executable initiatives (what changes, how, and with what success metrics).
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Drive adoption and change management:
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Training, playbooks, communications, and reinforcement of new tools/processes.
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Develop exception-based dashboards and alerts that shift teams from reactive firefighting to proactive execution.
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Lead pilots and proofs-of-concept for new A.I. and automation ideas, with clear success criteria and scale plans.
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Design, build, and maintain automated analytics in SAP Analytics Cloud (SAC) that support day-to-day O2C execution and decision-making.
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Lead continuous improvement of the Auto Replenishment Program (VMI-style):
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Replenishment logic, exception triggers, customer segmentation, and performance tracking.
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Reduce manual intervention, improve service predictability, and work with customers to adhere to ARP guidelines.
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Own analytics and workflow improvements for the ELOP portal (VEKA’s Sales Order website):
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Ordering accuracy, catalog logic, lead-time messaging, and error prevention.
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Work with IT as a liaison to continuously improve the ELOP portal.
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Perform deep-dive root cause analysis on:
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Forecast bias and inaccuracy
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Repeated customer call drivers
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Apply practical A.I. / ML techniques where they demonstrably improve outcomes, such as:
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Sales Forecast enhancement.
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At-risk order identification (OTIF risk scoring)
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Lead-time and Days of Supply accuracy improvements
Skills
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Strong analytical and process-improvement mindset with a bias for execution, not theoretical analysis.
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Ability to build analytics and automations (SAC, Excel, SQL/Python, A.I. related tools such as Microsoft Co-Pilot).
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Ability to lead projects without formal authority, influencing cross-functional teams.
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Comfortable moving between:
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Tactical problem solving (why did this order miss?)
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Strategic thinking (how do we eliminate this class of problems altogether?)
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Clear communicator who can:
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Explain complex analysis in plain business terms
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Recommend actions, not just insights
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Ability to communicate with VEKA N/A’s customers.
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Advanced knowledge of ERP systems, preferably SAP.
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Proficiency in Microsoft Office tools such as Excel.
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Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively.
Education
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Bachelor’s Degree or equivalent experience required.
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Analytics Certifications desired.