AI/ML Program Manager

Payrate: $42.00 - $48.00/hr.

We are seeking an experienced Data Analyst to deliver metrics, reporting, and insights for our Digital Global Support team. You will help ensure data quality for dashboards and reports used by business and service delivery teams, and contribute to analytics and AI/ML initiatives that improve service outcomes. You will support our centralized reporting platform, Digital Nervous System (DNS), built on Azure, Fabric, and Power BI.

• Maintain and update documentation for the DNS reporting platform.
• Design, build, and enhance Power BI reports and dashboards using one or more data sources.
• Develop pipelines and datasets to ingest, store, and visualize data from new enterprise sources.
• Build AI/ML solutions using Azure and Fabric to identify patterns, trends, and anomalies that improve operational insights.
• Perform data validation, testing, and user acceptance testing (UAT) to ensure data accuracy and consistency.
• Investigate and determine root causes of data discrepancies, and document defects with the appropriate engineering/support teams.
• Improve report and dashboard usability and interactivity based on end-user feedback.
• Deliver recurring training sessions to help stakeholders understand and use DNS metrics.
• Collaborate with stakeholders to support new reporting solutions and enhancements.

Bachelor's degree in a technical field such as computer science, computer engineering, or related field required. 2-4 years of applicable experience required.

• Strong attention to detail and commitment to data quality.
• Solid interpersonal skills.
• Strong willingness to learn and adapt.

Pay Transparency: The typical base pay for this role across the U.S. is: $42.00 - $48.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience.

Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus.

Sick leave and mobile phone reimbursement provided based on state or local law.

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from OpenKyber, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to OpenKyber's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to messages or by contacting . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our . #OpenKyber # 26 - 02559

For applications and inquiries, contact: hirings@openkyber.com