Air Export Operations and sales:
- Handle end-to-end air export operations from booking to final departure.
- Prepare and manage all export documentation including MAWB, HAWB, shipping bills, courier and related documents.
- Coordinate with airlines, airport terminals, CHA, transporters, and warehouses.
- Strong knowledge of Airport Terminal Charges, airline procedures, and cut-off timelines.
- File and manage AMS / Advance Manifest filings as required.
- Ensure compliance with airline, customs, and regulatory requirements.
- Handle overseas agent communication for bookings, confirmations, and shipments & well versed with incoterms.
- Prepare air export quotations for customers and overseas agents.
- Negotiate rates with Master coloders airlines and overseas partners.
- Coordinate closely with internal pricing, sales, and operations teams.
- Act as the single point of contact for key customers.
- Provide regular shipment updates and handle customer queries efficiently.
- Maintain and submit all DSRs (Daily Status Reports) accurately and on time.
- Ensure high service quality and customer satisfaction.
- Manage and grow existing customer accounts.
- To have your own business / customer relationships to support growth of the Air Export department will be an added advantage.
- Identify new business opportunities in air exports.
- Support management in achieving departmental revenue and volume targets.
Required Skills & Qualifications
- Minimum 2-3 years of experience in Air Export Freight Forwarding.
- Strong knowledge of pricing, operations, documentation, and customer service.
- Hands-on experience with MAWB, HAWB, AMS, airline handling, and overseas agents.
- Good understanding of air freight market trends and airline networks.
- Excellent communication skills (verbal and written).
- Ability to handle work independently and manage multiple shipments.
- Business-oriented mindset with focus on growth.
- Knowledge of Courier and Air Import operations will be considered an added advantage.
Job Type: Full-time
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person