Air Export pricing & operations

Job Description: Air Export Operations & Pricing (7+ Years) – Mumbai

Position: Air Export Operations & Pricing Executive / Manager
Experience Required: Minimum 7+ years
Location: Mumbai
Industry: Shipping, Logistics & Freight Forwarding

Key Responsibilities1. Air Export Operations

• Manage complete end-to-end air export operations including booking, cargo acceptance, and flight planning.
• Coordinate with airlines, consolidators, transporters, CHAs, and customers for smooth cargo movement.
• Prepare and verify all air export documents such as MAWB, HAWB, invoice, packing list, SLI, and customs documentation.
• Handle DG shipments, perishables, high-value cargo, and special handling cargo (if applicable).
• Arrange cargo pick-up, carting, and ensure compliance with airport/airline rules.
• Monitor shipments and ensure timely uplift and departure.
• Ensure adherence to customs regulations, airport security guidelines, and IATA standards.

2. Pricing & Rate Negotiation

• Source competitive air freight rates from airlines and consolidators.
• Provide timely and accurate rate quotes to customers and the sales team.
• Negotiate long-term contracts, spot rates & special rates for key clients.
• Track market trends, airline new tariffs, peak season pricing, and competitor rates.
• Maintain updated tariff sheets and rate database.

3. Customer Service

• Act as the primary contact for clients for shipment updates and operational coordination.
• Resolve customer issues, delays, discrepancies, and claims promptly.
• Provide proactive communication and maintain strong customer relationships.

4. Documentation & Compliance

• Ensure proper filing of export documents and job files.
• Coordinate with CHA for customs clearance and documentation.
• Verify billing, vendor invoices, and ensure accurate job closing.

5. Reporting & Coordination

• Prepare MIS reports on shipments, rates, airline performance, and pricing trends.
• Collaborate with operations, finance, sales, and warehouse teams for smooth workflow.
• Ensure timely billing and recoveries from customers.

Skills & Qualifications

• Minimum 7+ years experience in Air Export Operations & Pricing within freight forwarding/logistics.
• Strong understanding of air cargo procedures, customs processes, IATA regulations, DG handling, and airport documentation.
• Excellent negotiation, communication, and client handling skills.
• Proficiency in MS Office, cargo software (CargoWise, Logi-Sys, etc.).
• Ability to work under pressure, meet deadlines, and multitask.

CONTACT DETAILS :

VISHNUPRIYA HR RECRUITER

vishnupriya.a@cielhr.com / 99438 28030

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person